Insurance Executive providing expert customer support via phone and email for Hiscox UK. Assisting with insurance quotes, policy adjustments, and enhancing customer outcomes.
CV
Hybrid Customer Advisor (Inside Sales) – Property & Casualty, Commercial & Industrial Insurance
Posted 5 months ago
About the role
- Customer Advisor managing commercial clients in insurance for businesses. Focused on providing expert guidance on complex insurance matters in a hybrid work environment.
Responsibilities
- Independent management of our commercial clients (companies with approx. 50+ employees) across the non-life (property & casualty) lines (excluding motor, life, and health)
- Daily advisory support to our corporate clients on technical insurance matters
- Negotiation of renewals, tender processes, and policy condition comparisons
- Preparation for, and participation in when required, annual review meetings together with the field sales team
- Actively contributing to company initiatives within our OKR methodology — e.g., supporting digitalization projects or optimizing internal processes
Requirements
- At least several years of experience with an insurance broker or insurer in commercial or industrial insurance
- Solid expertise in at least one non-life line such as industrial fire (property), business liability and product liability, etc.
- Completed vocational training as an insurance specialist (Kaufmann/frau für Versicherungen) or insurance business administrator (Versicherungsfachwirt), alternatively a relevant degree
- Enjoys actively shaping Contrust’s future beyond client servicing and is motivated to grow professionally
Benefits
- Supportive, family-like working environment
- Flexible working arrangements & option to work from home
- Structured onboarding & professional development
- Competitive salary
- Company pension plan and additional employee benefits
- Health programs & regular team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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