Credit Controller managing arrears across a diverse property portfolio for clients. Maintaining tenant communication and database, ensuring effective collection techniques.
Responsibilities
Managing arrears across a portfolio of clients
Communication with tenants, by phone, email and letter
Maintaining Tenant database’s with accurate details
Proactively contacting tenants based on their payment history
Regular review of daily bank downloads to assist Treasury teams with correct allocation of incoming funds
Reconciliation of tenant accounts
Instruct of collection agencies or legal action where authorized and follow through to completion
Producing arrears reports with analysis and presenting to Property Managers and clients
Requirements
Math's & English G.C.S.E 9-4/A-C
Good Numeracy Skills
IT & Software Skills, particularly Microsoft Outlook and Microsoft Excel
Benefits
Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
Core working hours allow for added flexibility and helps benefit your work life balance.
Discretionary annual bonus and salary reviews.
Healthcare, life insurance & wellness programme.
Long service additional holidays, your birthday off and an extra day between Christmas and New Year
Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
Social events throughout the year including a firm wide Christmas party!
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