Hybrid Consumer Services Coordinator, Bilingual - ARM

at North LA County Regional Center (NLACRC)

• Job title: Consumer Services Coordinator, Bilingual - ARM
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $26 - $37 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chatsworth, United States

About the role

• Consumer Services Coordinator providing information, advocacy, and service arrangement for families in a regional center. Identifying and coordinating services for individuals with developmental disabilities.

Responsibilities

• Provides information, advocacy, and service arrangement for consumers and families.
• Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.
• Identify and coordinate services for individuals and their families.
• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
• Serve as an advocate for individuals served by community agencies.
• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
• Identify barriers to service delivery and implement culturally sensitive strategies.
• Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed.

Requirements

• Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience.
• A Master’s degree in a related subject may be substituted for experience.
• Understanding of family systems and appreciation for person-centered planning and thinking;
• Knowledge of intellectual and developmental disabilities, good organizational skills.
• Excellent verbal and written communication skills.
• Proficiency with MS Word and MS Outlook.
• Valid California Driver’s License and reliable transportation, or acceptable substitute, required.
• Bilingual Spanish may be required dependent upon position.

Benefits

• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only.
• Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents.
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
• No cost Vision plan for employees and eligible dependents
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
• Holidays – NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid – remote option