Hybrid Consultant

at Legion

• Job title: Consultant
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bucharest, Romania

About the role

• Consultant ensuring smooth implementation of Legion's platform and enhancing customer experience. Collaborating with teams to design, configure, and test workforce management solutions.

Responsibilities

• Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
• Facilitate thorough discovery and data gathering sessions with customers
• Work with the Sr. Consultants and Solution Architects to build a Solution Blueprint based on the data gathering for best possible design
• Define, manage, and deliver on customer expectations throughout the implementation process
• Configure Legion products according to the solution blueprint, updating design documents as-needed
• Thoroughly test configured system via both unit testing and end to end system testing prior to delivering

Requirements

• Experience in operating environments in retail, hospitality, restaurant, or other industries to understand and identify labor challenges that Legion solves
• Demonstrated foresight to align customer expectations and project timelines to ensure customer KPIs are met
• 2+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success
• Retail and/or Workforce Management Experience
• Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills

Benefits

• Health Benefits
• Paid Time Off and Paid Holidays
• Equity
• Monthly Wellness Reimbursement
• Meal Vouchers