Conseiller Clientèle managing customer inquiries for audioprosthetic professionals. Responsible for phone and email communication, order management, and client satisfaction.
About the role
- Customer Service Advisor for Bosch engaging with customers to demonstrate software solutions in a hybrid work setting. The role includes scheduling demonstrations and assisting with software booking tasks.
Responsibilities
- Contact interested customers from our landing page who previously registered for a demo version of our trades software (for quote and invoice creation and for managing projects on construction sites)
- Schedule a 45-minute demo appointment with customers to present the software
- Ideally, follow up with the customer to convert them to a subscription/purchase of the trades software
Requirements
- Initial experience in a commercial/business role is an advantage
- Enjoy communicating with customers
- Fluent German in spoken and written form (C2 level)
- Very good PC and Microsoft Office skills
- Reliability, teamwork and a quality-conscious working style
Benefits
- Inspiring environment: State-of-the-art offices that enable a clear separation between work and private life
- Opportunity for a hybrid model (office/home office) after onboarding
- Mentoring and motivation: direct support and feedback from colleagues and supervisors
- Various team events such as summer parties to create your best Foundever moments with the team
- Exclusive employee benefits: shopping discounts, bike leasing, maximum contributions to capital-building savings (vermögenswirksame Leistungen), company pension scheme, voucher card with regular top-ups
- Health and wellbeing programs: on-site gym, free massages, global wellness program, company fitness app, discounts through Wellhub, and more
- Internal career opportunities: 84% of our promotion roles and 93% of our leadership positions are filled internally
- International advancement opportunities through German-language projects worldwide
- 27–31 vacation days (depending on length of service) plus special leave
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