BI Analyst shaping data insights and reporting processes for global technology organization. Modernizing reporting processes and collaborating with engineering teams on metrics across various dimensions.
About the role
- Business Intelligence Analyst optimizing operational processes and building data flows at NOVACARD. Collaborating with Strategy teams for data-driven decision making in a hybrid role.
Responsibilities
- Analizar y optimizar procesos operativos (Servicio al cliente, Logística, Retroalimentación del cliente).
- Realizar análisis de ciclo de vida, tendencias y causas raíces para identificar oportunidades de mejora.
- Construir y mantener paneles automatizados (Power BI o similar) con KPIs clave.
- Colaborar con equipos de Operaciones y Estrategia para traducir datos en acciones claras.
- Asegurar la calidad, integración y gobernanza de datos a través de múltiples sistemas.
- Apoyar iniciativas de mejora continua y planificación estratégica.
Requirements
- 2+ años en análisis de datos (idealeramente fintech o relacionado con operaciones).
- SQL y herramientas de BI (Power BI, Tableau, Looker).
- Integración de datos y gestión de calidad.
- Python básico y análisis estadístico (un plus).
- Habilidades de comunicación y narración.
- Gestión de proyectos y colaboración interdisciplinaria.
- Precisión analítica y mentalidad orientada a resultados.
- Idiomas (mandatory): Inglés + Español o Inglés + Ruso.
Benefits
- Mayor Beneficios Legales
- Seguro Médico Mayor
- Vale de Despensa
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