Senior Manager for Payments Data Analytics at FIS analyzing revenue opportunities and presenting insights. Collaborating with technology and data teams to enhance financial services.
About the role
- Business Data Analyst utilizing data analytics to deliver insights and drive strategy. Collaborating with stakeholders to enhance decision-making and optimize operations.
Responsibilities
- Support Flow Controls North America internal customers to provide insights which will enable data-driven decision-making
- Develop understanding of business systems, processes, and business goals & objectives
- Collect, clean, categorize, and analyze large, complex datasets from multiple sources
- Build SQL queries and algorithms to mine data for hidden patterns and predictive insights
- Create compelling interactive reports, dashboards, and visualizations using Power BI, Excel, Python, etc.
- Communicate insights through clear data storytelling to influence decisions
- Develop statistical models forecasting, classification, and optimization
- Continuously monitor and enhance analytical solutions for accuracy and performance
- Collaborate with team members to provide effective solutions for our data needs
- Demonstrate commitment to providing superior service levels
- Lead requirements gathering sessions with process owners to map workflows
- Document processes and find opportunities for automation and improvement
- Leverage Intelligent Automation tools, including but not limited to: Robocorp, Python, Power BI, Power Query, Power Automate, Power Apps and Noetix
- Work closely with stakeholders during development to ensure alignment
- Design, develop and implement custom solutions for the automation of existing or new processes
- Detailing and crafting training materials, as well as conducting training sessions for users on new automations
- Maintain and fix any issues with automations we build
- Provide support and guidance to Citizen Developers
- Actively participate in continuous improvement activities to support business performance
Requirements
- Bachelor’s Degree in Data analytics, Machine Learning, Mathematics, Business or related
- Lifelong learner eager to learn new technologies and techniques to adapt to a rapidly changing landscape
- Express a systematic and logical approach to problem solving
- Self-starter comfortable working independently with limited direction
- Must show accuracy and attention to detail
- Must have superb communication, interpersonal and presentation skills
- Ability to work effectively in teams and interact with all levels of the organization
- Experience in data analytics, business intelligence or related roles (preferred)
- Knowledge of programming languages like SQL, R, Python (preferred)
- Knowledge of how to create and apply the most accurate algorithms to datasets (preferred)
Benefits
- We provide a variety of medical insurance plans, with dental and vision coverage
- Employee Assistance Program
- 401(k)
- tuition reimbursement
- employee resource groups
- recognition
- flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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