Support Specialist managing stop - loss benefit plans while delivering exceptional client service and support. Collaborating with Account Executives and ensuring accurate claims and reporting management.
About the role
- Role involves risk management in digital assets for Product and Innovation team at leading global financial services firm. Ensuring regulatory compliance and collaborating with cross-functional teams in Boston or New York.
Responsibilities
- Creation and maintenance of digital assets risk frameworks including identifying, assessing, and monitoring risks.
- Partner with Product, Operations and Engineering teams to assist in the risk identification, assessment, and control design for new products and processes.
- Design and creation of digital assets operating procedures to support the effective running and expansion of the business.
- Closely collaborate with colleagues in 2LOD (Risk and Compliance) as well as 3LOD (Internal Audit).
- Assist with oversight of compliance frameworks including managing client complaints and regulatory breaches.
- Stay up to date with industry best practices and research concerning digital assets risks and controls to advise on process and control improvements.
- Remain informed of regulatory changes impacting digital assets and assist in performing impact assessments and action plans.
Requirements
- Bachelor’s degree or the equivalent combination of education and experience required.
- 1-3 years of experience; with demonstrated experience in one or more of the following functions: audit, risk, controls, compliance, operations, or legal.
- Excellent written and verbal communication skills necessary to develop effective materials and work with peers, executives, and stakeholders in functions/business areas across the firm.
Benefits
- Highly competitive compensation
- Access to flexible global resources
- Focus on health and wellbeing
- Generous paid leaves, including paid volunteer time
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