Application Security Engineer ensuring security is integral to AI product development. Collaborating with engineers on securing code and overseeing vulnerability management.
About the role
- Executive Application Support Engineer in Technology at APA supporting critical business systems. Ensuring high availability and reliability through effective troubleshooting and collaboration in a hybrid environment.
Responsibilities
- Provide application support for critical business systems across production and staging environments, ensuring high availability and reliability.
- Troubleshoot, diagnose, and resolve complex application issues, minimizing impact and disruption to business operations.
- Monitor system performance, analyze log files, and track service availability using industry-standard tools and methodologies.
- Actively participate in incident, problem, and change management processes in alignment with ITIL best practices to maintain service quality and compliance.
- Collaborate effectively with business users, development teams, and third-party vendors to ensure seamless service delivery and issue resolution.
- Appropriately escalate issues and work collaboratively across teams to resolve incidents in a timely and efficient manner.
- Contribute to the creation and ongoing maintenance of internal documentation, runbooks, and knowledge base articles to support operational efficiency and facilitate knowledge sharing.
- Drive continuous service improvement by identifying recurring issues, analyzing root causes, and proposing automation or process enhancements to reduce incident volume and improve system stability.
- Assist in business case development, impact assessments, and change management activities.
- Perform any other related lawful duties that may be given by the Management from time to time.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Software Engineering or related discipline.
- Minimum 4 years of experience as an Application Support, preferably in fintech, banking, or payment platforms.
- Familiarity with cloud platforms (AWS, Azure, or GCP) and application monitoring tools.
- Experience working in an ITIL-aligned environment is a plus.
- Familiarity with log analysis and debugging tools is a plus.
- Proven track record interfacing between business units and IT in complex, fast-paced environments.
- Familiarity with M365, MS Dynamics/CRM Systems, APIs, databases, and process automation tools is a plus.
- Domain knowledge in cross-border payments, remittance, or FX systems is also highly valued.
- Additional experience working with mobile apps is desirable.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Application Engineer delivering solutions to customers in the semi/display industry. Leading execution teams and applying customer technologies in Tainan and Hsinchu, Taiwan.
Sales Application Engineer preparing commercial proposals and technical specifications for solar PV and battery energy storage systems. Collaborating with clients and vendors to define integrated solutions.
Experienced Hardware Applications Engineer at Cirrus Logic driving audio technologies for laptops and desktops. Collaborating with industry customers on technical design and integration efforts.
Application Engineering Manager at MPS leading DDR5 SPD Hub validation and characterization. Develop and prototype solutions for Data Center applications with a focus on PCB design and digital logic.
Application Engineer at Monolithic Power Systems validating DDR5 SPD Hub logic and prototypes for Data Center applications. Collaborating with multi - disciplinary teams to drive and design key DP Hub aspects.
Technical Applications Engineer at GE Vernova handling Substation Protection and Control Solutions. Collaborating with regional teams to improve customer satisfaction and technical offerings.
Senior Application Security Engineer responsible for securing applications throughout the software development lifecycle. Joining a growing security team at e.l.f. Beauty to implement security best practices.
Provide engineering support for HVAC and humidification product lines, including product development and consulting engineers' support.
Senior Application Engineer responsible for delivering engineering solutions for Navy Federal. Collaborating on multi - disciplinary initiatives focusing on cloud technologies and system integration.