Develop capabilities to shift to an automated system security evaluation process for clients. Facilitate infrastructure management and support compliance in a hands - on DevOps environment.
About the role
- Deliver remote support to premium customers in HPS Technical support organization at Honeywell. Collaborate globally to identify and solve technical issues proactively.
Responsibilities
- deliver remote support to our premium customers within the HPS Technical support organization, via remote tools and following alert/process monitoring commitments in our A360 contracts.
- Work closely with peer colleagues globally to monitor the base installed and identify/solve proactively technical problems identified in our preventive services.
- Analyze reactive incidents at site and be able to identify root cause analysis to avoid similar incidents in the future & to the other global sites.
- Visit to customer locations may be required for Premium support services.
Requirements
- Engineering degree in electronics, Computer Science, Chemical, instrumentation or process technologies.
- 5-8+ years of experience in system engineering, operations, or services support functions within the Industrial automation industry.
- Fluent in Spanish Speaking is preferrable.
- 5+years experience with Honeywell process control systems.
- Customer facing experience
- Experience in the industry like Oil& gas, Refinery ,Chemical or Pharma is preferred
- Excellent interpersonal and verbal & written communication skills
- Strong continuous improvement mindset, strong leadership impact
- Experience with Salesforce.com and Microsoft Tools like SharePoint, Power Bi
- Demonstrated experience with Knowledge Management & Call Center Management
- Good administration skills
- Some experience with a variety of the business’s product programming languages
- Maintain proactive and timely communications, providing frequent and informative customer updates.
- 5 – 8 years of experience with:
- Experion PKS Controller family and related architecture.
- Experion PKS Client/Server products.
- TPS/TPN Systems
- SCADA Integration.
- C200/C300
- Experion Migrations
- FTE
- Working experience with TCP/IP networks (network/device configuration)
- OPC
- ELCN/EUCN/EHPM
- Cisco Switches
- Experience in Dell Hardware configuration and troubleshooting
- Virtualization
- Domain Controller/Active Directory
- People who consistently take the initiative to get things done.
- People who are Self-motivate.
Benefits
- employer subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Performance/Simulation/Application Engineer at Caterpillar Inc. executing simulation analyses and collaborating with teams to enhance product reliability and performance.
Senior Application Development Engineer overseeing design, development, and execution of platform plug - ins for TIBCO Platform. Requires communication skills and technical knowledge for collaborative efforts.
Application Engineer 4 developing automation processes for security evaluations in Linthicum Heights, MD. Providing application engineering support to evaluate large language models in the ATO process.
Operations Application Engineer at Fiserv, ensuring reliability of business applications and high - performance systems. Involves automation, monitoring, and incident response in Fintech services.
Project Application Engineer defining system requirements and specifications for Industrial Systems in Roanoke, VA. Collaborating with clients and suppliers for successful project execution.
Serve as a technical expert in CFD tools helping customers realize their value. Deliver software demonstrations, training, and support as part of a collaborative team.
Principal Security Engineer at Binti focusing on securing software applications for social services. Conducting assessments, responding to incidents, and improving security architecture in a collaborative environment.
Technical expert in industry‑leading CFD tools such as ANSYS Fluent and CFX. Partnering with account managers and customers to drive pre - sales success and deliver impactful technical support.
Lead Applications Engineer for Power Island Mechanical Systems developing SMR plant technology solutions. Collaborating with internal teams and external partners for technical proposals and designs.