Hybrid Underwriting Quality Specialist

at Zurich Insurance

• Job title: Underwriting Quality Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Canada

About the role

• Underwriting Quality Specialist in Zurich Canada ensuring compliance and efficiency in underwriting processes. Providing assurance and support in a collaborative and caring environment as part of the Technical Underwriting team.

Responsibilities

• Provides assurance that the underwriting business operates efficiently, effectively, and in accordance with agreed rules and frameworks.
• Effective relationship management between local and central operations, risk-based assessment, identification and monitoring, continual improvement activity, training, and regular reporting of results, trends, due dates, and opportunities.
• With local knowledge and expertise, provides effective liaison between Market Facing and Technical Underwriting (e.g. assisting referral dialogue), where appropriate.
• Participate in - and leads - reviews, where appropriate.
• Facilitates the Technical Underwriting Review process.
• Ensures that underwriting quality review procedures are in existence, of an appropriate quality, and with supporting development and maintenance strategies.
• Contributes to, and leads (where appropriate) the ongoing development, implementation and maintenance of governance tools and quality control peer review processes.
• Provides consultative support and training on local governance processes and practices.
• Contributes to the development of business effectiveness through monitoring of activity and making recommendation for change/remedial action (e.g. correct use of rating tools, and delegation and maintenance of underwriting authorities).
• Performs analysis of quality outcomes.
• Ensures business compliance with regulatory compliance (including Zurich Risk Policy and Multinational Insurance Proposition).
• Facilitates and supports technical development of underwriters through competence assessment processes and underwriting review activity.
• Provides guidance to lower-level associates and proactively supports the development of self and others.
• Participates in Integrated Assurance Activities and actions, as appropriate, e.g. to identify key risks, identify requirements for future programs.

Requirements

• Bachelors Degree and 6 or more years of experience in the Underwriting area within the Property And Casualty Insurance industry OR
• High School Diploma or Equivalent and 8 or more years of experience in the Underwriting area within the Property and Casualty Insurance industry
• FCIP or other insurance designation preferred
• Knowledge of underwriting philosophy and techniques
• In-depth underwriting knowledge in one or more lines of business including underwriting procedures, and policy terms and conditions
• Knowledge of audit, governance, and controls
• Advanced analytical, reporting, and problem-solving skills
• Ability to think strategically
• Organizational, project facilitation skills
• Strong ability to multi-task
• Strong verbal and written communication skills
• Experience working in a team environment
• Results oriented
• Audit experience
• Experience operating in a global function

Benefits

• Comprehensive health / benefits plan with varying levels of coverage to suit your specific needs
• Competitive total compensation package
• Minimum of four weeks of vacation per year
• Four personal days per year to be used at their discretion
• Access to a comprehensive range of training and development opportunities