Director of Supply Chain responsible for managing construction supply chain for NTT India Data Centers. Leading a team in strategic planning, sourcing, and contract negotiations.
UM
Hybrid Supply Chain Service Executive
Posted 4 months ago
About the role
- Supply Chain Service Executive managing UK customer order transactions and driving service excellence. Requires strong Excel skills and product supply chain experience in a fast-paced environment.
Responsibilities
- Customer Order Management (AS400 / SAP): New and ongoing customer setup
- Daily monitoring of orders to ensure timely processing and alignment with volume expectations
- Issue resolution with customers and internal teams
- Service level reporting
- Proactive action on negative trends
- Maintain Customer Data Files
- Communicate changes (e.g., new stores, SKU changes)
- Represent Customer Operations team in meetings
- Create, review and follow SOPs for the role
Requirements
- Product supply chain and customer service handling experience
- Strong Excel skills
- Numeracy and excellent communication
- Desirable: SAP / AS400 / COGNOS experience and FMCG supply chain knowledge
- Soft Skills: Problem-solving, resilience, ability to manage priorities under pressure and a proactive team player
Benefits
- Competitive Salary
- Bonus scheme
- Healthcare Cash Plan
- Contributory pension plan
- Life Assurance
- Employee Assistance Programme
- Generous annual leave increasing with service
- Flexible benefits programme
- Access to a Rewards Benefits Programme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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