Product Manager overseeing product success across its lifecycle and collaborating with global teams. Working for a travel solutions provider focusing on customer engagement and satisfaction.
About the role
- Product Manager II driving product lifecycle at Zinnia. Overseeing research, development, and commercialization of innovative insurance solutions.
Responsibilities
- Drive execution of the full product lifecycle: research, analysis, planning, roadmap development, requirements gathering, and launch.
- Conduct market and consumer research, evaluate trends, and assess build vs. buy opportunities to deliver maximum ROI.
- Understand existing systems and identify product gaps, generating innovative solutions that improve customer experience and drive growth.
- Collaborate with cross-functional teams (engineering, design, QA, business stakeholders) to ensure delivery of high-quality solutions.
- Manage API integrations and ensure seamless platform interoperability.
- Engage in client interactions, gathering feedback, managing expectations, and ensuring alignment with business needs.
- Lead incident investigations, document business impact, and drive long term preventative measures.
- Partner with stakeholders to define delivery timelines, monitor product performance, and ensure successful commercialization of features.
Requirements
- Bachelor’s/Master’s degree with 5+ years’ experience in Product Management or Business Analysis
- Strong technical understanding of Product Development Lifecycle, APIs, SQL, and systems integration.
- Experience in Business Process Modelling using decision tables/trees, workflows, and data flows.
- Excellent client management skills: ability to build and sustain long-term relationships and act as a trusted advisor.
- Strong intrapersonal and communication skills: able to navigate diverse teams, resolve conflicts, and foster collaboration.
- Analytical and organized, with excellent verbal and written communication skills.
- Self-starter, flexible, and motivated, with a willingness to grow industry knowledge.
- Preferred: Experience in BFSI sector (Annuities, Mutual Funds, Financial Services, or Life Insurance)
Benefits
- health/dental insurance
- parental leave
- profit sharing
- 401(k)
- incentive/bonus opportunity
- tuition reimbursement
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