Senior Solutions Architect at Mindtickle leading technical delivery and architecture for enterprise SaaS implementations. Collaborating with cross - functional teams to ensure data integrity and meet business objectives.
About the role
- Technical Onboarding Specialist facilitating onboarding for enterprise customers of Zello, a voice-first communication platform. Leading implementation and training sessions to ensure customer success.
Responsibilities
- lead multiple enterprise technical onboarding projects from kickoff to launch
- create and improve onboarding playbooks, documentation, and checklists
- run discovery sessions with new customers and define onboarding plans
- configure and implement Zello according to customer use cases
- lead customer-facing onboarding sessions and trainings
- troubleshoot onboarding issues and escalate as needed
- document onboarding steps, decisions, and outcomes in CRM
Requirements
- experience onboarding enterprise customers for a B2B SaaS product
- technical fluency with integrations, APIs, mobile apps, or device based workflows
- ability to explain technical concepts to non-technical stakeholders
- organized with ability to manage multiple onboarding projects
- clear and confident communication in writing and on calls
- attention to detail and documentation skills
- willingness to travel up to 50% based on customer needs
Benefits
- competitive pay
- equity with significant upside
- sabbatical after every five years of service
- flexible schedules and time off
- ping-pong table and free snacks in our break room
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Solution Architect providing technical guidance for Morpho's DeFi lending protocol. Accelerating expansion across the Americas through partnerships and support for integrators.
Solution Architect designing Wealth - Management solutions based on aixigo:BLOXX platform. Bridging business and technology for innovative financial services in a hybrid role.
Solution Architect at Cinemo focusing on pre - sales and partnerships in Japan. Engage with automotive clients and support technical integration of Cinemo products.
Solution Architect working with customers to optimize manufacturing processes using IQA software. Engaging with data, creating integration solutions and leading value generation for production excellence.
Junior AI & Digital Solutions Engineer in Madrid for innovative technology solutions in auditing. Collaborating on AI and automation projects with exposure to real business cases.
Data Integration Engineer connecting clients' ERP and financial systems with Prophix to enable full data potential. Involves API integrations, SQL processing, and data workflow solutions.
IP Network Integration Engineer Trainee at Nokia, engaged in learning IP/MPLS protocols and network architecture. Preparing designs and troubleshooting in a professional team environment in hybrid setup.
Customer Solutions Architect responsible for design and integration of EPC and 5GC projects. Collaborating with customers to deliver enterprise solutions in cloud environments.
Cloud Solution Developer responsible for building Big Data solutions at SEB in Riga. Developing and maintaining data pipelines while contributing to cloud solutions in a hybrid environment.