Payroll & Administration Manager driving end-to-end payroll operations across APAC for Wiley. Managing compliance and collaboration with stakeholders while fostering a culture of continuous improvement.
Responsibilities
Lead timely, accurate payroll processing across APAC, including wage calculations, statutory deductions, taxes, and reconciliations
Serve as the primary liaison with country partner networks to resolve queries, align on calendars/cut-off, and uphold service standards across all APAC payrolls
Own Workday HR administration for payroll-linked actions (new hire, re-hire, leaver, compensation changes, time & absence, delegations, change requests)
Investigate and resolve payroll discrepancies; implement preventive controls and process improvements to enhance accuracy, speed, and colleague experience
Prepare, maintain, and protect payroll records; ensure compliance with applicable local regulations across APAC and company policies/standards
Lead, train, and guide payroll team members; foster collaboration and continuous improvement culture
Partner with stakeholders (PSC/People Technology/Finance) to streamline workflows, optimize Workday configurations, and support document generation and approvals
Manage specialist processes as needed (e.g., retiree payroll administration) and support audits/readiness activities
Requirements
6+ years of payroll experience (APAC multi-country exposure preferred)
~6+ years working in Workday HR systems across key functions (new hire, leaver, time, absence, compensation, payroll)
Demonstrated experience partnering with external payroll vendors/country partners
Strong relationship-building and stakeholder management
Advanced problem-solving, analytical, and organizational skills
Track record of process optimization and operational excellence
Hands-on expertise with ADP products (nice to have)
Solid understanding of APAC statutory payroll requirements
Effective communication skills with the ability to lead, coach, and influence in a matrixed, global environment
Benefits
Meeting-free Friday afternoons allowing more time for heads down work and professional development
Robust body of employee programming facilitating a wide range of opportunities to foster community, learn, and grow
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