Hybrid Director, Product Design

at Welldoc

• Job title: Director, Product Design
• Job type: Full Time
• Experience level: Lead
• Salary: $150,000 - $200,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Android, iOS, Kotlin, React, React Native, Swift
• Location requirements: Hybrid, Columbia, United States

About the role

• Director of Product Design leading healthcare-focused digital health applications for Welldoc's innovative health tech solutions. Overseeing design vision and strategy for user-centric healthcare products.

Responsibilities

• Define and drive the design vision for digital health products, ensuring alignment with the company’s mission to improve patient care, provider workflows, and health outcomes
• Develop a cohesive design strategy that prioritizes user trust, accessibility (e.g., WCAG 2.1 compliance), and compliance with healthcare regulations (e.g., HIPAA, GDPR)
• Advocate for patient-centered and inclusive design principles, addressing diverse user needs (e.g., patients, caregivers, clinicians) and health literacy levels
• Lead and mentor a multidisciplinary design team, including UX/UI designers, researchers, and interaction designers, fostering a culture of empathy, innovation, and collaboration
• Oversee the design process for digital health apps, from user research and persona development to wireframing, prototyping, and high-fidelity UI design
• Create and maintain scalable design systems and style guides tailored to healthcare applications, ensuring consistency across mobile (iOS SwiftUI, Android Material Design), web, and wearable interfaces
• Conduct user research with patients, clinicians, and caregivers to understand unique needs, pain points, and health literacy challenges
• Partner with product managers, engineers, clinical advisors, and compliance teams to align design with technical feasibility, regulatory requirements, and business goals
• Stay ahead of digital health trends, such as AI-driven diagnostics, remote patient monitoring, wearables, or voice-based health interfaces
• Manage design budgets, project timelines, and resources to deliver high-quality designs on schedule

Requirements

• 10+ years of experience in product design, with at least 5 years in a senior leadership role (e.g., Lead Designer, Head of Design, or Director-level)
• 4+ years of experience designing digital health apps, such as telemedicine platforms, patient portals, health tracking apps, or EHR interfaces, with measurable impact (e.g., increased patient engagement, adherence, or provider efficiency)
• Proven track record of leading design teams in agile environments, ideally within healthtech, medtech, or related industries
• Expertise in UX/UI design, user research, and design systems, with proficiency in tools like Figma, Sketch, Adobe XD, or similar
• Deep understanding of mobile platform guidelines (Apple’s Human Interface Guidelines, Google’s Material Design) and healthcare-specific design requirements
• Knowledge of healthcare regulations (e.g., HIPAA, GDPR, FDA SaMD guidelines) and accessibility standards (e.g., WCAG 2.1)
• Familiarity with health analytics tools (e.g., Mixpanel, Amplitude) and front-end development principles (e.g., React Native, Swift, Kotlin) is a plus
• Exceptional leadership, communication, and presentation skills to influence stakeholders, including clinical and regulatory teams
• Empathetic leader with a passion for improving healthcare through design
• Strategic thinker able to balance user needs, clinical requirements, and business objectives
• Ability to navigate complex, regulated environments and manage multiple stakeholders

Benefits

• generous PTO
• medical insurance
• dental insurance
• vision care
• life and disability insurance
• retirement benefits
• opportunity to participate in health savings accounts and/or dependent care accounts