Head of E - commerce driving direct - to - consumer strategy for blackcrows, an independent ski brand. Overseeing digital performance, operations, acquisition, and technology of the business.
About the role
- Key Account Manager for Wella Company leading online sales strategies across Benelux. Building partnerships with strategic retailers to enhance brand presence and profitability.
Responsibilities
- Build and develop partnerships with our key e-tailers and retailers;
- Full P&L responsibility, from gross sales to net income, driving both growth and profitability;
- Negotiate commercial terms and contracts;
- Manage customer co-op and trade budgets, reporting to Finance, and maximize ROI on marketing and promotional investments;
- Plan and manage customer activations and campaigns aligned with brand strategy, in collaboration with internal stakeholders;
- Identify commercial opportunities and negotiate joint business plans to optimize trade spend and maximize sales;
- Improve conversion rates and brand experience on customer platforms, working closely with the trade marketing team;
- Align with customers to share performance and behavioral data, conduct analysis, and provide recommendations;
- Monitor, analyze, and report on weekly/monthly results.
- Deliver growth objectives for these strategic customers;
- Strengthen our market share and outperform competition;
- Contribute to the ambitious goals of the End Consumer Channel Team.
Requirements
- Bachelor’s or Master’s degree in a relevant field;
- 2–3 years of experience in (online) Key Account Management;
- Proven experience in developing customer strategies with strong commercial acumen;
- Strong track record in building relationships and influencing stakeholders;
- Competitive, sales- and target-driven mindset;
- Clear and collaborative communicator;
- Excellent negotiation skills;
- Decisive, able to identify, prioritize, and execute high-impact initiatives;
- Knowledge of e-commerce and eagerness to deepen your expertise;
- Entrepreneurial, proactive, and innovative with a hands-on, pragmatic approach;
- Fluent in both Dutch and English (spoken and written).
Benefits
- 192 hours of annual leave and in addition 2 company holidays per year.
- Lunch subsidy when working from the office with 6 EUR per day.
- Wella Store discount.
- NS card for public transportation between home and office.
- Voluntary Group health insurance plan to discounted prices.
- Hybrid work – office 3 days per week, 2 days from home.
- Standard weekly hours: 38 hours.
- Monday-Thursday: 8,5 hours per day.
- Friday: 4 hours.
- Employment will be initially a Fixed term contract of 12 months that then will transition into a permanent contract.
- Quarterly KAM bonus based on sales targets, amount 2000 EUR quarterly if reaching 100%.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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