Insurance Executive providing expert customer support via phone and email for Hiscox UK. Assisting with insurance quotes, policy adjustments, and enhancing customer outcomes.
About the role
- Business Assurance Analytical Specialist at Vodafone focused on financial operations integrity using data analytics and improving controls. Collaborating with international teams in a global telecom environment.
Responsibilities
- Develop, manage, and operate automated second-line mitigations across customer settings, transactional data, billing, and profitability.
- Perform data analytics for root cause analysis and communicate mitigation gaps and risks to senior stakeholders.
- Partner with first-line teams to resolve leakage issues and design effective controls.
- Manage and maintain data sources, participate in company-wide projects, and propose measures to prevent errors.
- Ensure transparency and accuracy in contract-to-invoice processes.
Requirements
- Strong analytical thinker with attention to detail and ability to work with complex financial data.
- Minimum 2 years of experience, including 1 year in a similar position.
- Degree in Economics, Business Informatics, IT, or related fields.
- Proficient in English (B2) and Italian (B2).
- Background in business or margin assurance within the telecommunications industry.
Benefits
- Opportunity to work on impactful projects that safeguard financial integrity.
- Exposure to advanced analytics and automation in a global organisation.
- Collaborative environment with international teams and stakeholders.
- Career growth within VOIS and the broader Vodafone ecosystem.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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