Product Designer at Promise creating beautiful, intuitive product experiences for government agencies. Leading design strategy and collaborating across teams to shape impactful solutions.
About the role
- Product Designer shaping core product experiences for AI tools that assist industrial designers. Collaborating with Product and Engineering to create intuitive user journeys and workflows.
Responsibilities
- Design end-to-end product experiences across onboarding, core workflows, and advanced use cases
- Simplify complex systems into intuitive interfaces that support both new and experienced users. You will design for the various needs of enterprise teams and individuals
- Partner closely with Product and Engineering to define problems, explore solutions, and ship high-quality features
- Use user research and product insights to inform design decisions that improve usability, retention, and engagement. You’ll focus on first touch experiences and what drives adoption.
- Help grow our user research practice by participating in interviews, usability testing, and by contributing to expanding our shared research methods
- Contribute to and evolve our design system, helping scale components, patterns, and guidelines as the product and team grow
- Support design team effectiveness by exploring and adopting emerging tools and workflows that improve how we prototype, test, and ship work
- Prototype and iterate quickly in ambiguous problem spaces, using prototypes to explore and validate ideas
- Advocate for thoughtful UX decisions that balance speed, quality, and long-term usability, while navigating an evolving product development process.
Requirements
- A portfolio demonstrating strong product thinking and ownership of features from concept through launch
- Comfort designing multi-step workflows and systems that scale over time
- Experience designing user flows that improve clarity, usability, and adoption
- A strong visual and interaction design foundation with attention to detail and polish
- Experience contributing to or helping scale a design system in a growing organization
- Familiarity with user research methods such as interviews, usability testing, and synthesis
- Clear communication skills and comfort collaborating cross-functionally
- Curiosity and interest in improving design processes, tools, and team workflows
Benefits
- 100% employer-sponsored medical coverage for employees (25% for dependents)
- Dental, vision, and mental health care
- Equity
- Flexible PTO
- Remote-first
- 401(k) with employer match
- Paid parental leave
- Annual Learning & Development Allowance
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