Cybersecurity Analyst role involving penetration testing and security assessments at Bupa. Supporting processes and collaborating with teams to protect customer information and assets.
About the role
- Engineer II responsible for managing enterprise customer support in Security Engineering. Focused on troubleshooting and diagnosing security incidents in a hybrid work environment.
Responsibilities
- Managing and supporting enterprise customers for business-critical services
- Improving customer experience and resolving tasks
- Troubleshooting and diagnosing complex enterprise security device incidents
- Change Management participation
- Performing monthly checks of device operations
Requirements
- Bachelor’s degree or one or more years of relevant experience
- Experience in firewall functionality (Palo Alto, CISCO ASA, Checkpoint, Juniper, Fortinet)
- Knowledge of Caching/Proxy/AV devices (Bluecoat, Cisco, NetCache)
- Strong verbal and written communication skills
- Ability to work in a team environment.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Employee Assistance Program
- Tuition assistance
- Volunteering opportunities
- Generous parental leave
- Adoption assistance
Job title
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Degree requirement
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