Hybrid Optimisation Consultant

at Velstar | Shopify Plus Partner Agency

• Job title: Optimisation Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Leeds, United Kingdom

About the role

• Optimisation Consultant leading conversion optimisation activities across a portfolio of clients. Utilising data, UX insight, and experimentation for measurable commercial impact.

Responsibilities

• Designing and executing structured A/B testing programmes with clear hypotheses and measurable outcomes
• Identifying conversion opportunities through UX analysis and eCommerce best practice
• Using quantitative and qualitative data to uncover insights and inform optimisation decisions
• Defining success metrics and ensuring testing is statistically robust and commercially meaningful
• Managing test pipelines to ensure efficient delivery and clear client visibility
• Interpreting results and translating findings into actionable recommendations
• Reviewing customer journeys to identify friction across key conversion points
• Collaborating with UX/UI designers to ensure recommendations are practical and effective
• Working closely with data and analytics teams to support deeper insight and tracking
• Presenting findings, progress and recommendations confidently to clients
• Managing expectations around testing scope, timelines and outcomes
• Supporting pre-sales activity and contributing to proposals and new business conversations
• Identifying upsell and cross-sell opportunities within client accounts
• Contributing to the development of optimisation methodologies, tools and standards

Requirements

• Proven experience delivering CRO programmes in an agency or eCommerce environment
• Strong knowledge of A/B testing methodology, including hypothesis creation and statistical analysis
• Experience with leading CRO tools and web analytics platforms
• A solid understanding of UX, eCommerce design patterns and conversion principles
• Confidence analysing data and turning insight into clear recommendations
• Strong communication skills, including presenting to clients
• The ability to manage your own workload and deliver consistently
• A collaborative mindset and proactive approach to problem-solving
• A strong commercial awareness and focus on delivering measurable value

Benefits

• Hybrid working (minimum 3 days per week in our Liverpool or Leeds office)
• A specialist role with real influence on client growth and performance
• The opportunity to shape and evolve optimisation as a discipline within the agency
• A collaborative environment working across UX, data and performance teams
• Exposure to ambitious eCommerce brands investing in experimentation and growth