Senior Process Engineer enhancing member experiences at USAA through meticulous process documentation and improvement. Collaborate with teams to drive business efficiencies and member satisfaction.
Responsibilities
Contributes/delivers process Improvement projects that deliver measurable cost savings, improved quality, or increased production
Utilizes knowledge of customers, products and processes to analyze business problem(s) and determine the best methodology to resolve defect or issue
Synthesizes analyses, identifies root causes and develops and recommends key work products
Analyzes processes to identify areas of improvement, root cause analysis, and provide appropriate analytics to facilitate business effort prioritization
Serves as a resource to team members on escalated issues of an unusual nature
Resolves issues and navigates obstacles to deliver work product and identifies opportunities and potential process engineer solutions
Develops and designs process improvement recommendations; influences and mobilizes stakeholder commitment to change process, systems and structures to achieve business objectives
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
6 years of relevant business experience to include 2 years of process improvement experience
Demonstrated use of statistics, LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements), and process engineering methodologies
Demonstrated ability to influence change at the leadership level and team level
Green Belt certification OR demonstrated completion of 3 Lean/Six Sigma projects
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education
Job title
Senior Process Engineer, Member Experience Intelligence – Observability
Senior Virtualization Engineer managing enterprise VMware environments. Designing and overseeing virtualization solutions while collaborating with various technology teams.
Water Resource and Flooding Engineer specializing in hydrology and hydraulics at Mott MacDonald. Delivering complex infrastructure projects across Queensland and Australia.
Senior Systems/Radar Engineer for AMERICAN SYSTEMS, designing end - to - end systems and ensuring compliance for federal programs. Collaborating with multi - discipline engineering teams and managing requirements verification.
(Sr.) Validation Engineer leading silicon IC validation tasks at Nexperia, with responsibilities in product development, testing, and collaboration across teams.
Mechanical & Physical Engineer designing and developing mechanical systems at Capgemini Engineering. Collaborating on projects in Mechanical Product Design and Development in Italy.
Engineers bridging Sift's telemetry platform with customers' engineering challenges. Building custom solutions while collaborating with diverse teams in aerospace and advanced engineering.
Senior Proposal Engineer for Rockwell Automation preparing technical proposals for clients. Collaborating with teams to ensure timely and quality submissions in the field of industrial automation.
VDC Engineer II performing constructability and coordination tasks at Gilbane. Working on projects using technology and processes in the office and job sites.
Senior VDC Engineer at Gilbane leading constructability and coordination tasks on various projects. Engaging in project teams to deliver high - quality results and improve processes.
Materials & Process Engineer supporting the development and operations of New Glenn heavy - lift launch vehicle. Responsible for material selection and process integration in aerospace applications.