Physician Coding Specialist II responsible for resolving outstanding insurance accounts for multi-specialty group practices. Role involves analyzing insurance claims and communicating with payors in a professional manner.
Responsibilities
Analyzes, on a daily basis and in accordance with established time frames, the outstanding insurance accounts
Initiates appropriate and effective telephone and/or written follow-up on the identified accounts
Communicates with payors and other internal departments as required to obtain critical information that impacts the resolution of both current and future claims
Researches and responds to all telephone inquiries from the customer service department, in a prompt, professional manner meeting departmental guidelines
Reviews and corrects coding edits and denials
May code ICD-10 from written documentation
May abstract CPT/HCPCS codes
May perform computer assisted coding functions
Consistently meets department productivity standards
Consistently meets department quality standards
Provides appropriate information and feedback to various personnel within UHPS
Supports and utilizes established departmental guidelines
Recommends additional research to other CBO departments
Identifies trends with insurance related issues and reports findings to the Team Lead
Acts as a role model for professionalism through appropriate conduct and demeanor at all times
Interprets written correspondence and either resolves the problem or forwards it to another department for prompt resolution
Effectively communicates utilizing the telephone, form letters or internal correspondence to resolve patient inquiries
Handles multiple tasks simultaneously
Must have an understanding of insurance products and billing requirements to effectively resolve discrepancies in billing statements
Performs other related duties as assigned
Requirements
High School Equivalent / GED (Required)
2+ years of medical billing experience (Required)
Billing experience in a multi-specialty group is a plus (Preferred)
Excellent interpersonal skills to work in partnership with others to influence and gain cooperation (Required proficiency)
Ability to recognize, evaluates, and solves problems (Required proficiency)
Strong verbal and written communication skills (Required proficiency)
Extensive knowledge of the claims development process, as well as third party insurance program requirements (Required proficiency)
Must possess basic knowledge of ICD-9 and CPT coding (Required proficiency)
Ability to handle a variety of tasks with speed, attention to detail, and accuracy (Required proficiency)
Computer literate, experience with basic software packages
Certified Professional Coder (CPC) CPC-A, CPC-H, or CPC-P (Required)
Certified Coding Specialist (CCS) or CCS-P (Required)
Registered Health Information Technologist (RHIT) (Required)
Registered Health Information Administration (RHIA) (Required)
RCC (Preferred)
ROCC (Preferred)
Benefits
Maintains patient/physician confidentiality at all times
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace
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