Hybrid Scrum Master

at Trace3

• Job title: Scrum Master
• Job type: Contract
• Experience level: Mid level, Senior
• Salary: $60 - $65 per hour
• Degree requirement: No Education Requirement
• Tech skills: Azure
• Location requirements: Hybrid, East Lansing, United States

About the role

• Scrum Master to support teams in enterprise-wide modernization initiatives at Trace3. Facilitate Agile practices and remove impediments for effective team collaboration.

Responsibilities

• Facilitate Scrum ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) and ensure effective team cadence.
• Coach teams in Agile and SAFe practices to improve collaboration, predictability, and delivery.
• Remove and manage team-level impediments, escalating when necessary.
• Support teams working across dependencies.
• Drive continuous improvement by promoting metrics‑driven decision-making, feedback loops, and process optimization.
• Partner with the Product Owner to maintain a healthy backlog, clarify scope, and ensure readiness for upcoming sprints.
• Collaborate closely with the Release Train Engineer and other Scrum Masters to ensure alignment across teams within the program.
• Help the team coordinate key activities related to:
• • Loan Accounting System Modernization (CLS, Profile)
• • Online Banking transitions (e.g., D1C)
• • Data Lake House integrations and reporting support
• • FCS Financial offboarding and Plant program dependencies
• • Lamina integration for Capital Markets, where applicable
• Support cross-team planning using tools such as Azure DevOps and ClickUp, including dependency tracking, milestones, and capacity insights.
• Foster a culture of transparency, accountability, and value delivery.

Requirements

• 3–5+ years of Scrum Master experience in Agile/Scrum environments.
• Strong understanding of SAFe principles and experience working on or near an Agile Release Train.
• Excellent facilitation, coaching, and servant leadership qualities.
• Proven ability to identify and remove impediments in fast-paced, complex programs.
• Experience coordinating work across multiple teams, vendors, or system integrations.
• Strong communication skills and the ability to work with business, technical, and leadership stakeholders.
• Experience with tools such as Azure DevOps, ClickUp, or similar Agile planning tools.
• Experience in financial services, banking, or core system modernization initiatives (e.g., FIS, Fiserv, Profile, CLS).
• Familiarity with data platforms, data pipelines, and reporting environments (e.g., Databricks, Lakehouse architectures).
• Knowledge of customer-facing system transitions such as online banking migrations.
• SAFe certification (e.g., SSM, SASM).

Benefits

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Major offices stocked with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off