Systems Analyst responsible for designing enhancements and new applications at HCSC. Integrates technical and business requirements, serving as the technical designer and providing on - call support.
About the role
- Professional managing and optimizing Zoho CRM while supporting the sales team with proposals and processes. Ensuring data integrity and collaboration between teams.
Responsibilities
- Manage and optimize Zoho CRM, ensuring proper operation and data integrity;
- Support the sales team in tracking leads, proposals and opportunities;
- Troubleshoot questions, bugs and CRM-related requests;
- Identify improvements and automations for CRM processes;
- Create reports and dashboards in Excel and Power BI to monitor results;
- Train users and prepare support materials (manuals, tutorials, FAQs).
Requirements
- Minimum of 1 year of experience with Zoho CRM (configuration, support and automation);
- Knowledge of Excel and Power BI;
- Familiarity with the sales funnel and commercial KPIs;
- Good communication and ability to collaborate with the sales team.
Benefits
- Local transportation allowance / parking
- Meal allowance - R$ 770/month
- Food allowance - R$ 250/month
- Health insurance
- Dental insurance
- Life insurance
- PPR (according to current policy)
- TotalPass
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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