Manager, Technology Risk and Controls at Salesforce managing IT Governance model and liaising with stakeholders. Leading technology asset oversight and preparing executive insights for governance leadership.
About the role
- RiskOps Lead managing fraud prevention and AML operations at Topaz. Leading a team to ensure operational excellence in high-risk environments.
Responsibilities
- Coordinate and develop the RiskOps team, covering digital fraud prevention (OFD) and anti-money laundering (PLD/AML).
- Lead analyses, investigations and remediation of risk events, fraud cases and AML alerts, ensuring quality, consistency and traceability.
- Define operational guidelines, policies, metrics, SLAs and performance indicators for RiskOps.
- Work closely with Data Science to evolve rules, analytical models, risk scores and detection strategies.
- Collaborate with Product and Engineering on the evolution of antifraud and AML solutions, bringing the operational perspective to product design.
- Support governance processes, audits, regulatory requests and interactions with compliance teams.
- Produce executive analyses, reports and strategic recommendations on risks, fraud trends and financial crime.
- Contribute to the automation, orchestration and scalability of Fraud Prevention and AML processes.
Requirements
- Bachelor's degree in Information Technology, Information Security, Computer Science, Engineering, Information Systems, Economics or related fields.
- Solid experience in RiskOps, digital fraud prevention and/or PLD/AML, preferably in regulated environments.
- Previous experience coordinating or leading teams, with a focus on people development and delivery management.
- Experience in data analysis, event investigation and building risk mitigation strategies.
- Clear and structured communication skills for interacting with technical and executive audiences.
- Participate in the continuous evolution of solutions, proposing improvements based on risks, market trends and AI innovations.
- Systemic and analytical mindset for decision-making in complex scenarios.
- Develop and apply knowledge in LLM tools and AI agents, leading implementations for automation and efficiency.
Benefits
- Health and well-being: Because we care about our teams, we offer different health plans focused on promoting well-being within the organization.
- Personal and professional development: We are constantly evolving. We provide environments, programs and policies that guarantee the space and opportunities you need.
- Flexibility and time off: Here you will find the time you need to recharge, and you can also enjoy a day off on your birthday.
- Hybrid working model.
- Partnerships and discounts: We offer various partnerships and discounts.
Job title
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Experience level
Salary
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Location requirements
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