Client Outreach Retention Consultant assisting clients with fund transfers and educating them on investment options. Collaborating with internal teams and addressing client concerns to ensure client retention.
Responsibilities
Addresses client questions, assesses the client's financial needs, educates on relevant product benefits and provides appropriate solutions
Performs outreach calls to identified retention clients while adhering to stated service level agreements
Communicates and educates internal business partners on process updates and cross training
Requirements
2+ Years Required; 3+ Years Preferred
FINRA Registrations SRC Indicator: Series 6 or 7; Series 63
Life and Health Insurance License (National) - Multiple Issuers required within 120 Days
University (Degree) Preferred
Benefits
superior retirement program
highly competitive health, wellness and work life offerings
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