Regional Lead Material Controller role at Thermo Fisher Scientific responsible for on-site services in Ireland. Managing inventory and supporting customer projects with a focus on operational excellence.
Responsibilities
Provide holiday cover for regional accounts, owning responsibilities during absences
Support new customer projects and site implementations across your region
Train and mentor new team members
Review and support on-site Risk Assessments and SOPs
Conduct audits and Gemba walks to support supervisors with Statement of Work (SOW) compliance
Assess workload demands and distribute tasks effectively across the team
Manage on-site inventory replenishment and disbursement
Perform stockroom operations including receiving, put-away, stock rotation, and cycle counts
Follow established Best Practices, SOPs, and work instructions
Use internal systems to access procedures and complete required documentation
Address customer concerns promptly, aiming for resolution within agreed timelines
Act as a positive, professional ambassador for Thermo Fisher Scientific at all times
Ensure full compliance with Thermo Fisher and customer Health & Safety requirements
Support GMP-related activities where applicable
Take on additional responsibilities as business needs evolve.
Requirements
Leaving Certificate or Bachelor’s Degree preferred, with Previous relevant experience in a similar role.
Strong analytical and critical-thinking skills in a fast-paced environment.
Excellent verbal and written communication skills in English
Ability to manage multiple priorities and distribute workload effectively.
Proven customer-facing experience with strong interpersonal skills.
Flexible approach to travel and overnight stays.
Good understanding of service management and customer satisfaction.
Detail-oriented, solutions-focused mindset with a team-first attitude.
Strong IT skills (Outlook, Excel, Word, PowerPoint).
Comfortable working with changing priorities.
Benefits
Autonomy with support – You’ll be trusted to manage your workload against clear goals and a structured schedule.
People-focused work – Build strong relationships with customers from diverse cultures and backgrounds.
Variety every day – A dynamic mix of physical work, administration, problem-solving, and project support.
Visible impact – Your work directly supports customer success and operational excellence.
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