Head of IT Products & Engineering at McMillan Shakespeare overseeing the transformation to product - led engineering. Responsible for strategic direction and execution in AI - assisted development.
About the role
- Field Consultant managing multi-line risk assessments and mitigation solutions for clients and underwriters. Delivering data-driven insights to improve resilience and operational performance.
Responsibilities
- Act as a strategic risk advisor, partnering with clients to proactively identify emerging risks and cocreate practical, value-added mitigation solutions
- Demonstrate customer centricity and empathy by tailoring recommendations to each client’s industry, risk profile, and business priorities
- Conduct risk assessments and consultations across multi lines of insurance using onsite, hybrid, and virtual/digital delivery models
- Develop and execute data driven service plans that address loss drivers, operational exposures, and client business objectives
- Translate complex technical findings into clear, compelling insights using storytelling with data for clients, agents, and underwriting partners
- Leverage digital tools, analytics, and emerging technologies (e.g., dashboards, virtual tools, AI enabled insights) to enhance service quality, efficiency, and customer experience
- Collaborate cross functionally with underwriting, claims, sales, data, and technical experts to deliver integrated risk solutions
- Identify opportunities to expand Risk Services offerings and support profitable growth
- Engage in continuous learning to stay current on industry trends, emerging risks, and evolving technologies
- Mentor, coach, and support less experienced risk engineering consultants as appropriate by role level
Requirements
- 5+ Years progressive experience in risk engineering, safety, loss control, or related consulting roles
- Bachelor’s degree (BA/BS) strongly preferred in Safety, Engineering, Industrial Hygiene, Risk Management, Environmental Health, or a related technical discipline OR equivalent combination of education and experience (High School diploma required)
- Strong ability to assess risk, interpret loss data, identify trends, and develop targeted mitigation strategies
- Comfort using digital tools, analytics, and technology enabled platforms to deliver risk engineering services
- Demonstrated customer centric mindset with the ability to understand client priorities and tailor solutions accordingly
- Proven ability to provide proactive consultation, including anticipating client needs and influencing adoption of recommendations
- Strong storytelling with data skills — translating technical findings into meaningful business insights
- Advanced written and verbal communication skills, including preparation of technical reports and delivery of client facing presentations
- Ability to collaborate effectively across underwriting, claims, sales, agents, brokers, and technical partners
- Digital fluency, including willingness to learn and adopt new tools, platforms, and AI enabled capabilities
- Strong commitment to continuous learning, with curiosity and initiative to expand technical expertise, strengthen consultative capabilities, and adopt new digital and AI-enabledtools to enhance customer impact.
- Ability to achieve or maintain at least one professional safety or risk management certifications (e.g., CSP CIH, ARM, CPCU, CHST)
Benefits
- Competitive salary
- Short-term or annual bonuses
- Long-term incentives
- On-the-spot recognition
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