Hybrid Personal Insurance Strategic Partner Program Manager

at The Hartford

• Job title: Personal Insurance Strategic Partner Program Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $108,000 - $162,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Scottsdale, United States

About the role

• Strategic Partner Program Manager at The Hartford overseeing national personal lines programs and partnerships. Fostering corporate relationships to enhance growth objectives and operational excellence.

Responsibilities

• Oversee the management of our established national programs and strategically assigned partners to drive both our financial success and long-term objectives.
• Contribute to the development of a cohesive strategy, strategic roadmap, and implementation plan to achieve targeted growth, profitability, and strategic objectives across our national programs and designated partners.
• Cultivate and strengthen strategic relationships with key corporate leaders of the organizations, fostering collaboration and ensuring alignment with business objectives.
• Engage in regular communication to understand their needs, identify opportunities for partnership, and drive mutual growth and success.
• Gain a comprehensive understanding of the organizational leadership hierarchy, identifying where deeper engagement is warranted and determining which leadership levels necessitate additional executive support.
• Cultivate strong relationships with personal lines leaders, field sales leads, and sales representatives, ensuring they remain well-informed and aligned with the structure and strategy of our national partners and programs.
• Conduct quarterly touchpoint meetings with key personal lines leaders, field sales leads, and sales representatives, to provide status updates on key initiatives and partner performance, while also serving as a strategic thought partner on both strategy and execution.
• Collaborate with national partner leaders to craft a bold, strategic vision for sustainable and profitable long-term growth.
• Design and implement nationwide initiatives to advance The Hartford’s Personal Lines & Distribution Strategy, driving and delivering these efforts both internally and externally countrywide.
• Deliver monthly production reports and communications to national partnerships, emphasizing key areas of opportunity for strategic focus.
• Provide compensation reporting on any national special deals or incentives in place with national partners.
• Leads the preliminary stages of compensation negotiations with national partners and collaborates with agency compensation teams to develop budget-aligned scenario models.
• Engages with personal lines leadership to provide recommendations and finalize the compensation strategy with national partners. Leads negotiations and external discussions with partners to secure compensation agreements.
• Serves as the primary point of contact for our national partners, representing Hartford on a day-to-day basis. The Partner Manager is responsible for managing the relationship, leveraging personal lines leadership for support and additional influence as needed.
• Oversee the development, participation, planning, and execution of major partner conferences and conventions. Collaborate closely with personal lines leadership to ensure the delivery of targeted messaging and desired outcomes.
• Continue to align with the future vision of the partnership, ensuring Hartford’s position as a strategic partner is maintained.
• Leverage One Hartford in collaboration with other segments & NCP to provide our partners with the best experience to further the Hartford Value Prop.

Requirements

• Minimum of five+ years’ experience in Personal Lines sales or partner management required
• Dynamic sales leader with experience managing complex large partnerships and strong sales business acumen
• Experience in P&C markets with large brokers, alternate distributors, and other affinity players
• Broad knowledge base across Personal Lines business.
• Understanding of Insurance technology, including contemporary technologies and platform Integrations
• Demonstrated experience developing strategic distribution partnerships
• Strategic and critical thinker with significant experience successfully building and executing upon our strategy
• Visionary who can build and execute long-term strategy
• Strong communication and executive presence both verbal and written; proficient in presentation building and presenting
• Excellent track record for building and executing on strategy for growth and of successfully navigating a fast moving always changing market
• Continuous learner who stays abreast of market trends, changes in market conditions, and competitor activity and respond accordingly
• Able to work collaboratively with exceptional influencing skills to gain support for strategies required; able to influence and lead people and projects, using data and research to support recommendations
• Bachelor's degree or equivalent work experience required
• Willing and able to travel as required; 35% travel expected.

Benefits

• Other rewards may include short-term or annual bonuses
• Long-term incentives
• On-the-spot recognition