SF
Principal AI Site Reliability Engineer driving operational excellence for critical contact center applications at Fidelity. Leading automation and observability initiatives to improve reliability and efficiency.
About the role
- Cloud Infrastructure Engineer focusing on designing and maintaining production-grade infrastructure for AI systems. Engaging with multiple cloud providers to ensure reliable deployments and security compliance.
Responsibilities
- Design, build, and maintain production-grade cloud infrastructure
- Be part of a team that supports Tessera’s infrastructure across every cloud provider
- Build and be the primary owner of the GCP variant of Tessera’s cloud infrastructure, also support other Cloud infrastructures
- Enable portable infrastructure across customer environments
- Improve observability, security, and system reliability
- Deploy and operate applications using Kubernetes and Terraform
- Partner closely with product and platform engineers to unblock delivery
Requirements
- Strong hands-on experience with Terraform
- Strong hands-on experience with Kubernetes
- Strong hands-on experience in Google Cloud Platform
- Experience with CI/CD and GitOps
- Strong networking fundamentals
- Proven experience deploying and operating real production systems
Benefits
- Work on cutting-edge AI infrastructure with real enterprise impact
- Own foundational systems at an early-stage, high-growth company
- Collaborate with a sharp, execution-focused founding team
- Shape how AI is deployed across the largest enterprise platforms in the world
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