Project Manager/Scrum Master leading Agile teams in a growing tech company. Responsible for ensuring continuous delivery and facilitating collaboration across teams.
About the role
- Agile Delivery Manager leading cross-functional delivery teams for Ticketek Entertainment Group. Driving execution, alignment, and high team performance in delivering live entertainment initiatives.
Responsibilities
- Partner with Product Managers to translate customer insights and business strategy into achievable, outcome-focused release schedules and delivery plans.
- Own the delivery process from project inception to production deployment, facilitating core agile ceremonies (daily syncs, planning, reviews, and retrospectives) to maintain alignment, flow, and accountability.
- Proactively identify and dismantle technical or organizational risks to maintain momentum, clear the path for the team, and ensure high-quality deployments.
- Act as the primary liaison for internal stakeholders (including Technology, Product, and Marketing), providing transparency on progress, dependencies, and risk posture through structured reporting.
- Monitor delivery KPIs like velocity, throughput, and lead time to identify trends and implement adaptive process refinements.
- Lead through influence rather than command to foster psychological safety, autonomy, and a bias for action across the delivery function.
- Champion appropriate agile frameworks (Scrum, Kanban) and drive the adoption of collaborative tools like Jira and Confluence to enable speed and scalability.
Requirements
- Deep understanding of agile frameworks and a proven ability to lead cross-functional teams through iterative processes.
- Expert communication and facilitation skills, capable of bridging the gap between technical teams and business stakeholders to translate progress into tangible outcomes.
- Demonstrated experience in release coordination, including the management of complex deployment schedules and regional approval workflows.
- Strong analytical and problem-solving skills, with the ability to interpret delivery metrics (such as velocity and lead time) to guide team growth and continuous improvement.
- Proficiency in delivery governance, specifically in drafting and verifying technical documentation and deployment operating plans.
- Skilled at influencing without authority, building consensus across diverse teams to align on shared delivery goals.
- Adaptable and composed under pressure, comfortable navigating ambiguity and shifting priorities in a fast-paced environment.
Benefits
- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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