Genesys Administrator providing technical support for the Genesys Cloud platform. Collaborating with IT and training operations teams to enhance user experience in a remote job.
About the role
- Senior Systems Administrator managing virtualization and hyper-converged infrastructure technologies at TechSur Solutions. Working with Windows Server, Nutanix, and Citrix while ensuring security and compliance.
Responsibilities
- Seeking an experienced Senior Systems Administrator in Virtualization and Hyper-converged Infrastructure technologies Nutanix, VMware, and information technology enterprise systems.
- Key role will include experiencing in T infrastructure specially managing Windows server and Nutanix AOS and AHV cluster environment, Citrix VDI (creating and maintaining images) environment, Linux (RHEL, Ubuntu or CentOS), network security, active directory management, exchange mailbox, network storage and backups, and threat and vulnerability monitoring.
- May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
- The ideal candidate will possess strong expertise in virtual enterprise solutions and basic networking, securing enterprise environments, Hypervisor expertise and Microsoft domain services management, familiarity with automation and scripting languages along with proficiency in collaboration tools such as SharePoint and Teams.
Requirements
- Bachelor’s degree in information technology, Computer Science, or related field (preferred)
- Knowledge of Vitalization and hyper-converged infrastructure (HCI) technologies – Nutanix AHV, VMware, Hyper-V, Citrix VDI (XenApp, FlexApps)
- Manage and optimize VMware and/or Nutanix virtualization technologies, implement data protection DR solutions
- Provide support for Citrix VDI, snapshots, and replication
- Experience with networking, administering backups, and distributed storage systems – Cohesity, SAN environment
- Ability to handle cluster upgrades, security hardening, Firewalls, threat monitoring, and troubleshooting
- Install, configure, and maintain Windows Server environments, DNS, DHCP including Active Directory and Group Policy management.
- Monitor network and systems performance and troubleshoot connectivity issues.
- Perform system patching and updates to ensure compliance and security.
- Document system configurations, procedures, and security policies.
- Capture, document, and maintain knowledge documents and processes
- Collaborate with cross-functional teams to enhance system functionality and security,
- Resolve hardware and application issues with clear communication
- Experience managing standing up and troubleshooting Windows Server Operating Systems in virtual and physical environments (i.e. VMware or Hypervisor)
- Automation – experience with scripting languages and tools PowerShell, and familiarity with Python or Ansible
Benefits
- full benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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