About the role

  • Accounting Analyst supporting financial accuracy and operations at FOCUS. Collaborating with internal teams and maintaining accurate financial records for informed business decisions.

Responsibilities

  • Post daily cash receipts – including checks, ACH transfers, credit card payments, and other payment methods – to the correct policyholder accounts accurately and within the clients' contractual agreements
  • Reconcile payments to invoices and identify discrepancies
  • Research and resolve unapplied, misapplied, or unidentified payments promptly
  • Process adjustments, refunds, policy cancellations, and chargebacks as needed
  • Review and balance daily cash posting batches and reconcile totals with bank activity
  • Maintain detailed and accurate transaction records
  • Ensure compliance with company policies and financial controls
  • Work closely with billing, underwriting, claims, and customer service departments to resolve payment-related issues
  • Provide assistance to internal teams, customers, or agents regarding payment inquiries, overdue premiums, and account status
  • Engage with internal teams to support business objectives and continuous improvement initiatives
  • Contribute to cross-functional projects to streamline and enhance accounting and payment operations
  • Serve as a point of contact for payment processing questions and escalations
  • Reconcile cash batches and payment activity with bank statements and internal records
  • Assist with the identification and resolution of payment discrepancies across internal and external clients
  • Ensure full adherence to all regulatory, reporting, and internal control requirements
  • Support audit requests by providing documentation and transaction detail as needed

Requirements

  • Associate's degree in Accounting, Finance, Business, or a related field (preferred)
  • 1–3 years of experience in cash posting, accounts receivable, payment processing, or a related accounting role
  • Prior insurance industry experience is strongly preferred; property & casualty experience a plus
  • Experience in a multi-entity or high-volume transaction environment preferred
  • Perform high-volume data entry using 10-key by touch with a high level of speed and accuracy (10,000 KPH)
  • Exceptional attention to detail and accuracy when handling a high volume of financial transactions
  • Ability to complete repetitive tasks
  • Strong organizational skills with the ability to manage multiple tasks and deadlines in a dynamic, fast-paced environment
  • Excellent analytical thinking and problem-solving abilities, particularly for resolving payment discrepancies
  • Strong written and verbal communication skills for interacting with internal departments and external clients
  • Strong working knowledge of cash application, accounts receivable, and basic accounting
  • Proficiency with Microsoft Excel and Word

Benefits

  • Medical, Dental, Vision, Life, Pet
  • Flexible Spending Account
  • 401K Match
  • Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave
  • Short and Long-Term Disability
  • Employee Support Programs, Including Mental Health
  • Tuition Reimbursement
  • Matching Charitable Gift Program
  • Lucrative Referral Program
  • Commuter Benefits
  • Flexibility: Remote and Hybrid Opportunities Available

Job title

Accounting Analyst

Job type

Experience level

Junior

Salary

$20 - $22 per hour

Degree requirement

Associate's Degree

Location requirements

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