Business Systems Engineer on Global e‑Commerce and ERP team translating business requirements into technical specifications. Collaborating with TPMs, developers, and operations teams for robust automated solutions.
Responsibilities
Translate business requirements into technical specifications
Work with TPMs to understand business needs and background context.
Convert business requirements into clear, detailed technical specifications and backlog items for the development team.
Design and support integration solutions
Design technical solution approaches, including conceptual, logical, and physical designs.
Support API-based integrations with external vendors and resellers as well as internal platform services.
Support our e‑commerce and ERP platforms
Help maintain and support our e‑commerce platform and related systems as part of a global, homegrown ERP environment.
Investigate and troubleshoot production issues, often using SQL to analyze data and understand root causes.
Partner with our site operations team to resolve system issues raised by resellers and customers, and provide technical insight to the development team.
Collaborate across business and technology teams
Engage with business and IT partners to clarify requirements and ensure alignment between technical solutions and business goals.
Work with developers to ensure they fully understand the technical specifications and desired outcomes.
Leverage DevOps and monitoring tools
Use monitoring, logging, troubleshooting, and debugging tools to support stable and reliable production environments.
Requirements
1–3 years of relevant work experience in systems engineering, business systems analysis, software engineering, or a related technical role.
Bachelor’s degree in Computer Science, Information Technology, Mathematics, or a related field.
Experience working with APIs (ideally RESTful) and integrating with third-party or internal services.
Practical experience with at least one of: Java or Python, and strong skills in SQL and relational databases.
Ability to translate business requirements into clear technical designs and documentation.
Strong analytical and problem-solving skills, including the ability to dive into data to understand issues.
Clear, professional communication skills in English (written and verbal).
Benefits
Health insurance
Retirement plans
Flexible work hours
Professional development opportunities
Wellness programs
Job title
Business Systems Engineer – Spécialiste en systèmes d’affaires
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