The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).
TD is the sixth largest bank in North America by branches & serves approximately 22 million customers in a number of locations in key financial centres around the globe.
Over 85,000 TD employees represent the strongest team in banking.
Delivering legendary customer experiences is who we are & is part of being the Better Bank.
Visit our Careers page to learn more about TD & why TD is a great place to work.

risk

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by branches & serves approximately 22 million customers in a number of locations in key financial centres around the globe. Over 85,000 TD employees represent the strongest team in banking. Delivering legendary customer experiences is who we are & is part of being the Better Bank. Visit our Careers page to learn more about TD & why TD is a great place to work.

• Oversees and leads a highly complex and diverse governance and control function for an area of significant risk, complexity or scope
• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Sets operational team direction and collaborate with others to execute on common goals
• Develops, communicates and implements a holistic governance and control strategy for own specific business function in support of and integrated with the overall business strategy
• Ensures all administration, control and compliance activities are complete and accurate to meet targets for own area
• Ensures an integrated and aggregated view of all related business risk and control activities across the overall function providing escalations, recommendations, and decision support to leadership
• Provides functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business risk strategies and executive management direction

Senior Manager, Governance & Control

Senior Manager overseeing a complex governance and control function at TD Bank. Leading talent development, strategy alignment, and ensuring compliance across significant risk areas.

compliance

• Ensure development teams are delivering customer-focused product increments
• Align with Business Analysts, Product Owners, and Senior Management
• Create and maintain a prioritized product backlog
• Manage delivery blockers and assess customer feedback
• Lead requirements management for low to moderate risk projects

eGRC Business Analysis Specialist – Laws, Rules and Regulations

Business Analysis Specialist ensuring development teams deliver customer-focused product increments. Leading requirements management and alignment with cross-functional stakeholders in a financial institution.

account-manager

• Working in collaboration with the Ontario Commercial National Accounts teams, the Relationship Manager will be responsible to further develop TDEF as a trusted partner
• deepen existing internal/external relationships
• strategically uncover new opportunities
• prospect and convert new relationships
• maximize lead generation
• provide professional level customer service
• Continually deliver exceptional customer service at every interaction
• Lead all aspects of relationship management for the assigned portfolio
• Possess and constantly build deep expert knowledge of the market, industries and broader economy
• Develop an expertise in TDEF's Value Proposition and broad product suite
• Identify customer/prospect referral opportunities for the broader Bank
• Promote TDEF awareness by participating in networking events
• Act as a brand ambassador for TDEF and the Commercial Bank
• Develop and implement sales strategies to proactively attract, acquire and retain customers
• Build new relationships and deepen existing customer relationships through consistent sales activity
• Meet ongoing activity targets and maintain CRM/pipeline accuracy
• Negotiate and structure transactions to ensure they meet client and TDEF requirements
• Manage transactions wing-to-wing including quoting, credit submission, documentation and funding
• Manage/Monitor the existing portfolio, including ongoing customer service requests, hosting proactive risk discussions and assisting with distressed accounts
• Work collaboratively with Credit, Operations, Capital Markets and Legal teams through the various stages of each transaction.

Relationship Manager

Relationship Manager developing equipment financing solutions at TD. Responsible for deepening client relationships and maximizing lead generation in a collaborative environment.

human-resources

• Provides advice to People Managers, Employees and HR Business Partners
• Partners with multiple stakeholders including Business leaders, HR Business Partners, COEs across TD and external counsel to develop recommendations and solutions for the business on a variety of HR/employment matters
• Executes on the employment risk strategy set by Employee Relations to ensure ongoing compliance with internal/external requirements and a positive employee relations climate, consistent with TD/HR strategy and culture
• In partnership with leadership team, defines strategy and service offerings for the department, while identifying opportunities to build people capabilities to drive improved efficiency and consistency across the AMCB business
• Participates in the development of the business strategy, goals and objectives while promoting a positive employee and partner experience, and ensuring business results overall
• Leads delivery of people manager and escalated employee advice across the US for all TD's business lines
• Manages teams of: Advice leaders aligned by business/functional portfolio, HR Investigations Specialists/Risk Mitigation and Employee Relations leaders
• Provides advice and guidance to HR and business leaders to ensure ongoing compliance with internal/external requirements and a positive employee relations climate (reputational, legal, legislative)
• Drives agility and operational efficiency and excellence to ensure consistent and reliable execution, reduced operational risk, and lower operating costs
• Delivers consistent and reliable execution and monitoring of performance of day-to-day operational and administrative processes within the Channel to ensure department is operating within the standard operating procedures and within the authority to transact
• Maintains a culture of risk management and control, supported by effective processes and sound infrastructure to achieve a balance of risk mitigation that is expected at TD
• Identifies process improvement opportunities; drives optimized operating costs with a focus on continuous improvement, change and program delivery and project prioritization
• Ensures effective case management, resolving issues and/or engaging appropriate specialists and other areas of the organization as needed
• Provides regular and relevant management information on trends/issues and potential opportunities; monitors the case management database and provides input into executive level reporting to identify trends to ensure awareness across the organization and that stakeholders are kept informed of trends affecting their business or area of oversight

Head U.S. HR Advice, Employee Relations

Head U.S. HR Advice and Employee Relations providing strategic HR partnership and guidance across TD. Leading HR strategies and ensuring compliance in employee relations matters.

product-manager

• Lead and manage risk and control activities
• Partner with key Commercial Bank stakeholders to respond to risk and control assessments
• Identify control gaps and design new controls
• Develop a strategy to enhance the Commercial control environment
• Ensure development teams create value through customer-focused product increments
• Align with other Product Owners and senior management on product vision
• Create and maintain a prioritized product backlog

Product Owner II – Risk & Controls

Product Owner II managing risk and control activities for Commercial Bank stakeholders at TD. Leading development teams and enhancing the product delivery process.

• Deliver legendary customer experiences to households and businesses
• Innovate to enhance the customer experience and build banking capabilities
• Support colleagues in their personal and professional growth

Account Manager III

Account Manager supporting customers in Personal & Commercial Banking at TD. Delivering exceptional customer experiences and promoting personal and professional growth.

TD

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