Junior Data Analyst managing data pipelines for operations, finance, and customer experience teams at Tails.com. Aiding in data quality, availability, and identifying opportunities for improvements.
Responsibilities
Take ownership of pipelines supporting our operations, finance and customer experience teams
Apply foundational data skills in ensuring a high level of data quality and availability
Identify opportunities for efficiencies and improvements and complete ad-hoc analyses
Partner with stakeholders across Tails.com to understand deeply how these activities align with the overall company performance
Leverage and develop strong communication skills in translating between business problems and data driven analysis
Ensure operations and factory teams have timely and clearly reported information about their processes
Work on analyses and metrics to improve performance of operations, such as improving wastage calculations, supplier scoring or ingesting new data sources
Identify opportunities for improvements in data pipelines, reporting availability or clarity and business processes itself
Support in month-end reporting and reconciliation, working closely between finance and operations teams
Provide timely metrics to monitor performance of the CX function at different levels of granularity
Requirements
1-2 years of experience in data analytics
A strong communicator, with an ability to collaborate with partners across different functions in refining business problems into specific data questions
Solid proficiency in SQL (Snowflake) and/or Python, as well as spreadsheet analyses
Experience with data visualisation as a storytelling tool leveraging BI tools (e.g. ThoughtSpot, Tableau, Power BI, Looker etc.)
A strong drive to not only support but suggest, implement and monitor process improvements and efficiencies
Proficient time management, with the ability to source, generate, prioritise and deliver on the most impactful work collaboratively with key partners
Benefits
Competitive salary, reviewed annually
Annual bonus, based on company performance
Flexible core hours, giving you true work life balance
Hybrid role to ensure this role works for you
25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance
Optional 5 days unpaid leave and 1 paid volunteer day each year
Health insurance for you, paid by Tails.com
Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay
Flexible paid care leave to support immediate dependants, people close to you and pets
In house L&D team, with access to year round courses to help drive your development
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