Product Designer developing digital interfaces and solutions at Grupo SysMap. Collaborating with teams in various sectors to enhance user experience and efficiency.
Responsibilities
Work in partnership with the Insurance team;
Align and manage the differing interests of stakeholders;
Optimize a strategic product, ensuring its standardization for implementation;
Develop functional and visual solutions aligned with users' needs;
Consider technical requirements in product design;
Analyze data and apply design best practices to inform decisions;
Contribute to business returns through metrics-driven design.
Requirements
Strong command of Discovery for digital products (examples: heuristic analysis, benchmarking, usability testing, in-depth interviews);
Experience with Service Design to map pain points and opportunities across service journeys;
Cross-functional alignment with various teams to ensure strategy aligns with product and company goals;
Facilitation of group workshops and activities;
Mapping of flows and user journeys;
Proven experience as a Product Designer designing interfaces for digital products;
Familiarity with the end-to-end design process (discovery through delivery);
Knowledge of UX Writing best practices;
Ability to share and disseminate design knowledge with stakeholders;
Knowledge of accessibility for digital products;
Understanding of digital product metrics;
Experience with Design Systems;
Advanced Figma skills for prototyping;
Clear and concise communication;
Enjoy knowledge sharing with the team to support collective growth;
Collaborative work with other teams and departments;
Proactively seek information independently (with guidance from leadership when needed);
Understand that it is not always possible to apply the ideal design process;
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