Product Owner working closely with business and engineering teams to design and iterate on digital products. Transforming requirements into elegant solutions for heat networks in a collaborative environment.
Responsibilities
Write clear user stories and acceptance criteria that guide the engineer team
Collaborate daily with the engineering team, answering questions and making decisions to maintain momentum
Engage with customers, users and stakeholders to gather requirements and validate solutions
Act as the go-to product expert and liaison between business teams, engineering teams, and external vendors
Manage competing priorities, track changes, facilitate alignment, and ensure everyone is clear on release timelines and expectations
Communicate the product vision and roadmap, ensuring alignment with business goals
Lead the development of business cases for new products and services
Manage and prioritise the product backlog, making trade-off decisions based on user value, business impact and technical feasibility
Support ongoing product evolution by helping teams navigate change, monitoring performance against key metrics (customer satisfaction, adoption rates, system performance)
Facilitate and take part in Agile ceremonies such as stand-ups and estimation sessions
Requirements
Proven stakeholder management skills across technical and non-technical audiences, with the ability to influence without authority
Demonstrable commercial thinking including development costing, product budgeting, and monitoring ROI performance against projections
Exceptional communication skills, you can translate technical complexity into clear narratives for stakeholders, and business requirements into clear specifications for engineering teams
Deep understanding of customer service practices and solutions
Strong empathy for customer and client needs, with a user-centred mindset
Full software implementation lifecycle experience, from discovery through launch and iteration
Highly organised and detail-oriented, with a structured approach to delivery
Data-driven mindset with ability to define metrics, analyse performance, and make evidence-based decisions
Ability to balance multiple projects and priorities with confidence and clarity
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