Service Manager responsible for operations, sales, and administration in the company’s service department. Overseeing team management, strategic guidance, and performance accountability.
About the role
- Delivery Manager supporting delivery of regulatory reporting solutions for multi-jurisdictional financial clients. Manage workstreams and provide guidance to teams facing regulatory challenges.
Responsibilities
- Manage delivery across multiple implementation workstreams, ensuring alignment to scope and timelines.
- Engage directly with client stakeholders, providing clear and structured updates.
- Work autonomously to manage risks, issues and interdependencies.
- Work closely with multi-disciplinary teams, to include engineering, to maintain momentum and deliver quality outcomes.
- Contribute to refining delivery methodology and improving internal processes.
- Provide informal guidance to junior delivery team members.
Requirements
- 4+ years' experience in technical delivery, project coordination or consulting within regulatory reporting or RegTech, to include SaaS solutions.
- Demonstrated ability to work independently with clients in a delivery capacity.
- Strong understanding of data models and their role in reporting and system behaviour.
- Ability to translate regulatory requirements into actionable delivery activities.
- Strong organisational and communication skills, coupled with a detail-oriented mindset.
- Ability to manage competing priorities and maintain delivery progress.
- Desirable
- Experience across multiple regulatory regimes.
- Comfort participating in pre-sales or RFP discussions when required.
- Interest in contributing ideas to product or methodology evolution.
- Proficiency in a European language.
Benefits
- 25 days holiday + Bank Holidays (location dependent).
- Flexible holiday - choose when you take your holidays by opting out of bank holidays if you would like!
- Additional tenure-based annual leave- 1 additional day for each year after two years of service.
- Flexible working hours.
- Company Pension.
- Maternity leave and extraordinary paternity leave.
- Work from home budget/ homeset up: £500 for new starters.
- £500 Annual Training/ Development Subsidy.
- Perkbox.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Creator Manager managing partnerships with Creators to enhance brand relevance. Overseeing end - to - end processes from selection to reporting in a hybrid working environment.
Manager driving member engagement and development at IAB. Focused on expanding membership and enhancing education programs.
Case Manager/Family Support Worker providing support for youth and families in crisis through NFI Massachusetts. Focused on home based treatment, community outreach, and crisis intervention.
Global Supply Manager managing hardware strategies and supplier relationships for Snap’s Spectacles product line. Collaborating across teams to ensure supply assurance and cost savings in mechanical components.
Manager In Training overseeing store operations at Circle K. Recruiting, hiring, and training employees for high - quality customer service while maintaining company standards.
Pay Per Click Manager optimizing Google Ads and Bing Ads for increased ROI. Collaborating with marketing teams to enhance digital advertising strategies.
Planning Manager in Casio UK's Timepiece Division, managing sales and inventory levels across various channels. Collaborating with cross - functional teams to implement effective planning strategies.
Automation Product and Application Manager driving pre - and post - sales success with liquid handling systems. Collaborating across departments and advising customers in the life sciences sector.
HVAC Equipment Commissioning Manager at Johnson Controls managing HVAC equipment commissioning activities. Collaborating with teams and ensuring compliance with standards across projects and locations.