Customer Success Professional at WRITER managing deployment and activation across customer portfolios. Engaging deeply to drive AI investment success and measurable outcomes in enterprise settings.
About the role
- Marketing AI & Automation Manager designing and implementing AI-powered improvements across marketing systems for Statista's growth. Collaborating with multiple teams to enhance automated experiences.
Responsibilities
- Design and implement data‑driven, AI‑powered improvements across marketing systems
- Partner with Product, Marketing and Engineering to create scalable, automated experiences
- Drive the design and rollout of AI‑driven automation use cases across Marketing, Sales and Product
- Analyze and optimize the lead‑to‑customer funnel in collaboration with CRM, Sales and Product teams
- Co‑own the evolution of the lead scoring model
- Partner with UX/UI, Marketing and Data to design and evaluate A/B tests
- Build smart, consent‑aware “journey enablement” components
- Use analytics tools to identify bottlenecks and measure automation impact
Requirements
- 3 – 5 years of experience in Product, Growth, Marketing Operations, Performance Marketing or CRM, ideally in a B2B or digital‑first environment
- Strong analytical mindset with hands‑on experience in A/B testing, funnel and behavioral analysis and experiment design
- Working knowledge of Braze (or similar), CDPs, CMS platforms and automation frameworks; able to translate technical requirements for engineering teams
- Excellent communication skills to collaborate across Marketing, Product, Engineering, Data, Legal and Analytics teams; capable of aligning technical and non‑technical stakeholders and make complex topics understandable for non‑technical stakeholders
- Sound understanding of GDPR and privacy‑first marketing principles, especially consent and data minimization
- Bonus: Deep experience implementing AI‑based workflows or predictive models in marketing technology environments.
Benefits
- Work from abroad up to 30 calendar days a year
- Hybrid work and flex-time
- International team and social events
- Subsidized urban mobility and access to fitness and wellness options
- Free access to Langdock and all its amazing functionalities
- Career & training opportunities
- Attractive locations and modern offices
- Mental health support with OpenUp
Job title
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Experience level
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Not specified
Degree requirement
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Customer Success professional driving AI adoption through deployment and activation success with enterprise clients. Collaborating to translate use cases into measurable outcomes with WRITER's AI solutions.
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