Accounts Receivable Associate at team.blue managing accounts in an international finance environment. Supporting the Order - to - Cash process and contributing to financial improvements in Lisbon.
About the role
- Accounts Receivable Representative at Stantec responsible for collection and client billing inquiries. Collaborating with the accounting team to improve financial processes and client relations.
Responsibilities
- Perform collections on defaulted accounts according to corporate policies.
- Coordinate payment arrangements with debtors based on the corporate collections policy.
- Prepare and manage account correspondence (overdue, final, ad hoc notices).
- Respond to client inquiries regarding invoices while applying a tactful, customer-focused approach to collections.
- Resolve cash application issues by working with other Financial Services staff.
- Work with Stantec’s Project Managers and Project Accountants to address issues promptly.
- Partner with Financial Managers and Operations to strategize specific collection issues.
- Develop well-defined plans to resolve collection issues promptly.
- Verify initial client setup information or changes to ensure accurate billing details and prevent duplicate entries.
- Implement appropriate collection strategies in collaboration with other stakeholders.
- Identify process improvement opportunities and escalate them to the ARRL.
- Assist with audit client invoicing confirmations.
- Ensure all assigned functions comply with approved policies, key controls, and standard practices.
- Perform other related duties as assigned.
Requirements
- Previous knowledge of AR practices gained through experience and/or education.
- Moderate to Advanced expertise in Microsoft Office programs (Word, Excel, Outlook, PowerPoint) and Adobe/Reader/Writer.
- Excellent problem-solving abilities.
- Effective customer service and communication skills (both written and oral).
- Strong attention to detail and organizational skills.
- Ability to build and foster positive working relationships.
- Adaptability and openness to change.
- Independent work capability with a proactive approach.
- Skill in identifying potential financial implications and mitigating risks.
- Oracle experience is considered an asset.
- Bilingual (English/French preferred)
- High School Diploma with 2-3 years of Financial Customer Service experience or an equivalent combination of post-secondary education and experience.
- Architecture and Engineering industry experience in a professional services environment is preferred.
- Effective communication, the ability to work under pressure, and strong time management skills are essential.
Benefits
- Health, dental, and vision plans
- Wellness program
- Health care spending account
- Wellness spending account
- Group registered retirement savings plan
- Employee stock purchase program
- Group tax-free savings account
- Life and accidental death & dismemberment (AD&D) insurance
- Short-term/long-term disability plans
- Emergency travel benefits
- Tuition reimbursement
- Professional membership fee coverage
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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