Hybrid AU Workforce Compliance Coordinator

Posted 2 hours ago

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About the role

  • Workforce Compliance Coordinator responsible for managing licensing and safety compliance for employees and contractors. Ensuring operational readiness and maintaining records across compliance portals.

Responsibilities

  • Conduct daily and weekly reviews of the master tracker for all employee and contractor licenses, tickets, and certifications.
  • Monitor expiry dates for, but not limited to Site inductions, High Risk Work Licenses (e.g. Forklift, Crane, EWP), Medicals and health assessments, Site or client specific tickets and competencies
  • Proactively flag licenses and certifications are due to expire within 30, 14, and 7 days to ensure timely renewal.
  • Access and manage compliance information through various systems and portals (e.g. Damstra, Ideagen, Pegasus, and other client-specific systems).
  • Review and track the status of submitted licenses, inductions, and documentation.
  • Identify rejected submissions, missing information, and pending approvals.
  • Re submit or reload documentation as required, in accordance with portal guidelines and system requirements.
  • Liaise with portal help desks and technical support teams to resolve submission issues, rejections, or system errors.
  • Communicate directly with employees and contractors to request missing information, corrective actions, or updated documentation.
  • Escalate urgent or unresolved compliance issues to relevant internal stakeholders as required.
  • Prepare and distribute weekly compliance reports outlining upcoming license and certification expiries, pending approvals and outstanding actions, completed inductions, training, and medicals, rejected, delayed, or problematic submissions
  • Coordinate and book medical assessments, site inductions, and training courses as required to ensure workforce readiness and compliance.
  • Track completion and update records accordingly.

Requirements

  • Previous experience in an induction, compliance, training coordination, or administration role within an industrial, mining, construction, or manufacturing environment.
  • Strong understanding of safety compliance, licenses, tickets, and medical requirements commonly used in Australian industrial workplaces.
  • Experience using compliance or workforce management portals (e.g. Damstra, Ideagen, Pegasus, or similar systems).
  • High attention to detail with the ability to manage large volumes of compliance data accurately.
  • Strong organizational and time management skills with the ability to prioritize competing deadlines.
  • Effective written and verbal communication skills for liaising with employees, contractors, and external support teams.
  • Proficiency in Microsoft Office, particularly Excel, tracking spreadsheets, and shared document systems.
  • Preferred but not required: Experience working with strict client or site compliance frameworks.
  • Familiarity with high-risk work licensing and medical assessment processes.
  • Experience in reporting and compliance auditing.

Benefits

  • HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

Job title

AU Workforce Compliance Coordinator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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