Customer Service Representative supporting Asia customers for Teledyne Technologies. Responsible for processing orders, customer service requests, and compliance coordination from Tokyo office.
AC
Hybrid Customer Service Representative, Bilingüe Inglés-Francés o Portugués
Posted 2 months ago
About the role
- Customer Service Representative responsible for handling foreign language inquiries for Adecco, a multinational HR solutions company. Must meet company standards and KPIs while providing high-quality service.
Responsibilities
- Será responsable de atender las consultas de clientes en idioma extranjero
- Cumplimiento con los estándares de la compañía
- Trabajo como parte del equipo de Servicio al Cliente
- Orientación al cumplimiento de KPI y un alto nivel de desempeño enfocado en la calidad del servicio
Requirements
- Mínimo 1 año de experiencia en cargos de Customer Service Support
- Experiencia en el uso de CRM para la creación de tickets y gestión de solicitudes a través de correo electrónico, chat o llamadas
- Manejo de inglés / francés o portugués conversacional (requisito excluyente)
Benefits
- Medicina prepagada
- bono Sodexo de $180.000
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