Customer Service Representative handling insurance account inquiries and providing documentation in Texas. Collaborating with clients and team to enhance customer service and maintain policies.
About the role
- Affiliate Account Manager responsible for recruiting and managing partnerships to promote SiteGround's products and services. Overseeing the full partner lifecycle from acquisition to performance optimization.
Responsibilities
- As an Affiliate Account Manager, you'll be at the intersection of business development, relationship management, and performance marketing. Your mission: identify, recruit, and grow a diverse network of affiliates, content creators, influencers, technology partners, and strategic allies who will promote SiteGround's expanding portfolio of products and services. You'll own the full partner lifecycle - from prospecting and outreach to onboarding, activation, and long-term relationship growth.;
- Partner Acquisition & Outreach: Proactively identify and recruit high-potential affiliates, bloggers, content creators, review sites, comparison platforms, agencies, and technology partners. Craft compelling outreach that speaks to each partner type's unique value proposition;
- Relationship Management: Build and maintain strong, trust-based relationships with existing partners. Serve as their primary point of contact, providing them with resources, creatives, product updates, and strategic guidance to maximize their performance;
- Portfolio Promotion: Collaborate with the marketing and content teams to develop partner-facing materials and campaigns that cover SiteGround's full product range - Web Hosting, AI Studio, Coderick AI, Website Builder, E-commerce, and more. Help partners understand each product's strengths and effectively communicate their value to their audiences;
- Performance Optimization: Monitor partner performance metrics, identify growth opportunities, and implement strategies to increase conversions, revenue, and partner satisfaction. Negotiate commission structures and incentive programs;
- Market Intelligence: Stay on top of affiliate marketing trends, competitor programs, and industry shifts. Bring insights and ideas to the team to keep SiteGround's partner program competitive and innovative;
- Cross-functional Collaboration: Work closely with product marketing, content, PPC, and sales teams to align partner activities with broader company goals, product launches, and seasonal campaigns;
- Reporting & Analysis: Track, analyze, and report on partner program KPIs. Use data to inform decisions, identify top performers, and surface opportunities for program improvement.
Requirements
- 3+ years of experience in affiliate marketing, partnership management, business development, or a related field - ideally in tech, SaaS, or digital services;
- Proven track record of recruiting and growing partner relationships that drive measurable business results;
- Excellent communication and negotiation skills, with the ability to build rapport quickly and maintain relationships across cultures and time zones;
- Analytical mindset - comfortable working with performance data, affiliate platforms, and reporting tools to optimize outcomes;
- Self-starter with strong organizational skills who can manage multiple partner relationships and priorities simultaneously;
- Genuine interest in web technologies, AI products, and the creator/affiliate ecosystem;
- Fluent in English.
Benefits
- Competitive salary with achievement bonus;
- Premium health insurance;
- Reduced working hours every Friday;
- Аdditional trainings to upskill your job competencies;
- Free office restaurant with our own chef team;
- Free access to our in-office gym with professional instructors;
- Free HIIT, Prama, Yoga, Pilates, and table tennis classes in our HQ office;
- Free Multisport or CoolFit card;
- Additional days off for long service and volunteering;
- Anniversary and company gifts;
- Knowledge-sharing at multiple meetups and mini conferences in our offices.
Job title
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