Join over 200,000 Health and Wellness professionals in growing their private practice with SimplePractice.
The only practice management software that allows you to go fully virtual, in-office, or anywhere in-between.
Integrated with telehealth, online booking, paperless intakes, and more.

SimplePractice

Browse and apply for open jobs at SimplePractice.

data-engineer

SimplePractice is an all-in-one practice management software platform tailored for behavioral health professionals. It simplifies administrative tasks, ranging from scheduling and billing to documentation, and enhances client care through integrated telehealth, insurance tools, and a vast template library. Trusted by over 200,000 practitioners, SimplePractice is designed for therapists, speech-language pathologists, occupational therapists, and psychiatrists, among others. It aims to streamline admin work and improve care management for practitioners, ultimately facilitating better client interactions and practice growth.

Join over 200,000 Health and Wellness professionals in growing their private practice with SimplePractice. The only practice management software that allows you to go fully virtual, in-office, or anywhere in-between. Integrated with telehealth, online booking, paperless intakes, and more.

• Partner with Product, Analytics and Engineering to build scalable systems that help unlock the value of data from a wide range of sources such as backend databases, event streams, and marketing platforms
• Lead technical vision and architecture with holistic point of view on both short-term and long-term horizons
• Work with analytics to create company wide alignment through standardized metrics across the company
• Work with Product and Engineering teams to support internal use cases such as financial reporting, product analytics and operational metrics
• Enable external use cases like customer-facing dashboard, self-serve analytics, and next best action in product
• Manage the complete data stack from ingestion through data consumption
• Build tools to increase transparency in reporting company wide business outcomes
• Work with DevOps to deploy and maintain data solutions leveraging cloud data technologies, preferably in AWS
• Help define data quality and data security framework to measure and monitor data quality across the enterprise. Define and promote data engineering best practice

Senior Data Engineer

Senior Data Engineer leading the evolution of our data stack at SimplePractice. Building infrastructure for product intelligence, financial reporting, and self-serve analytics.

engineer

• Colaborar con Producto, Analítica e Ingeniería para construir sistemas escalables que desbloqueen el valor de datos.
• Liderar la visión técnica y la arquitectura con una perspectiva integral a corto y largo plazo.
• Trabajar con analítica para crear alineación en toda la compañía mediante métricas estandarizadas.
• Colaborar con los equipos de Producto e Ingeniería para respaldar casos internos como reportes financieros, analítica de producto y métricas operativas.
• Habilitar casos externos como tableros para clientes, analítica de autoservicio y recomendaciones de siguiente acción dentro del producto.
• Gestionar todo el stack de datos, desde la ingesta hasta el consumo.
• Construir herramientas que aumenten la transparencia en la comunicación de resultados empresariales.
• Colaborar con DevOps para implementar y mantener soluciones de datos aprovechando tecnologías en la nube, preferiblemente AWS.
• Ayudar a definir un marco de calidad y seguridad de datos para medir y monitorear la calidad en toda la empresa.

Ingeniero/a de Datos Senior

Ingeniero de Datos Senior liderando la evolución del stack de datos en SimplePractice. Trabajando con equipos multidisciplinarios para construir sistemas escalables y confiables que conviertan los datos en un producto de primera clase.

• Colaborar con analistas para construir sistemas escalables que desbloqueen el valor de datos provenientes de una amplia gama de fuentes, como bases de datos backend, flujos de eventos y plataformas de marketing.
• Asesorar a nuestros equipos de Producto e Ingeniería en la creación de nuevos datos en el entorno de producción.
• Crear alineación en toda la compañía mediante métricas estandarizadas.
• Promover la importancia de los modelos de datos dimensionales como medio de comunicación en toda la organización.
• Gestionar todo el stack de datos, desde la ingesta hasta el consumo.
• Conectar a nuestros equipos y sus flujos de trabajo con bases de datos centralizadas y seguras.
• Construir herramientas que incrementen la transparencia en la comunicación de resultados empresariales en toda la empresa.
• Definir y promover las mejores prácticas de ingeniería de datos.
• Diseñar soluciones de datos escalables aprovechando tecnologías de datos en la nube, preferiblemente en AWS.
• Ayudar a definir un marco de calidad y seguridad de datos para medir y monitorear la calidad de los datos en toda la organización.
• Excelentes habilidades de resolución de problemas y pensamiento crítico para enfrentar retos complejos en un entorno dinámico y en rápida evolución.

Ingeniero/a de Datos II

Data Engineer II at SimplePractice, enhancing the company's data engineering team. Collaborating with analysts to optimize data systems and governance for enhanced decision-making.

manager

• Responsible for capacity planning, short and long- term forecasting, scheduling, real time monitoring, and call routing efficacy across multiple customer-facing teams both reactive and proactive contact types.
• Monitor and analyze key performance metrics, including availability, utilization rates, and wait times across various customer journey touchpoints for proactive Customer Success teams.
• Identify critical trends in data, assess associated business impact, and optimize efficiency of customer experience operations through process improvement.
• Collaborate with multiple business partners on an ongoing basis.
• Provide oversight for simultaneous workforce related projects.
• Assists leaders in allocating appropriate resources to all efforts and ensures initiatives are delivered on time.
• Accountability for accuracy of all WFM reporting and analysis completed in the department (Scheduling, long and short term forecasting, availability etc..)
• Implements and maintains various workforce management tools across multiple customer-facing teams and locations.
• Optimizing contact center agent skilling for optimal ticket delivery in a multi-skill environment.

Workforce Manager

Workforce Manager at SimplePractice responsible for capacity planning and analytics in customer support. Collaborating with teams to optimize efficiency in a hybrid work environment.

SimplePractice

About the company

Open jobs

28 jobs found

Senior Data Engineer

SimplePractice

Ingeniero/a de Datos Senior

SimplePractice

Ingeniero/a de Datos II

SimplePractice

Workforce Manager

SimplePractice