Senior Service Delivery Engineer focusing on Dell PowerStore and PowerScale solutions. Responsible for technical delivery, incident response, and storage management.
About the role
- Desktop Motor Engineer supporting vehicle claims and repairs in the UK. Ensuring accurate repair estimates and customer communication for accident vehicles.
Responsibilities
- Support the Claims department by ensuring vehicles involved in accidents are repaired correctly or valued if beyond repair
- Assess vehicle damage and determine repair methods
- Liaise with repair shops
- Review claims and provide cost estimates
- Keep customers informed, balancing technical assessments with customer interactions
- Collaborate with the engineering team and other departments
Requirements
- Knowledge of modern motor vehicle repair and methodology
- Ability to negotiate and agree on repair costs
- Skills in negotiating total loss settlements
- Self-motivated and capable of making independent decisions
- Accredited to ATA standards or working towards it
- Knowledge of vehicle construction and repair techniques
- Competent in using repair Estimating Systems (Audatex)
Benefits
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
- Discounts on various products and services
Job title
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Degree requirement
Location requirements
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