AA
Operations Research/Engineering Intern researching uncertainty quantification and decision making under uncertainty at AMA. Quantifying epistemic uncertainty and performing design using optimization techniques.
About the role
- Process Developer responsible for process strategy and optimization in SEB, collaborating with various teams and improving customer outcomes.
Responsibilities
- Contributing to the development of the process strategy, including defining and articulating the future state process vision in alignment with business and product strategy
- Managing of the assigned initiatives, ensuring clear scope, progress tracking, stakeholder alignment and successful delivery of expected outcomes
- Identifying and prioritizing opportunities to optimize workflows, integrate new technologies and/or use external partners’ digital solutions to increase automation level and improve the quality and speed of data-driven decision-making for better customer outcomes
- Collaborating with cross-functional teams to analyse, design and implement optimized processes
- Using data and process intelligence tools to evaluate process performance, identify bottlenecks, mitigate risks, and support facts-based decision-making
- Representing Customer Reporting Services in various initiatives across divisions (migrations, infrastructural changes, projects, etc.)
- Collaborating with process development community in Customer Lifecycle Services organization
Requirements
- Work experience in change management
- Understanding of agile ways of working
- A team player mindset with good networking skills
- Proven leadership skills (preferred)
- Willingness to take ownership and drive things from the start to the conclusion
- Experience with process intelligence tools such as process mapping, process monitoring, or process mining to identify inefficiencies and improvement opportunities
- Familiarity with SQL and data visualization/automation tools such as Power Apps, Power BI, Tableau, Looker, or Python would be considered a plus
- Excellence in English
- Willingness for a challenge and readiness to transform the area
Benefits
- Entrepreneurial Scandinavian environment
- Extensive training and learning opportunities
- Work-life balance
- Friendly and welcoming culture
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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