Security Sergeant at Busch Gardens ensuring safety for guests and employees. Leading the security team in a fast-paced amusement park environment with a focus on guest service and safety.
Responsibilities
Lead the Security Team through daily operation of the Park on both Operating and Non-Operating hours to ensure a safe atmosphere for employees and guests
Direct personnel involved in establishing and maintaining park security and property protection programs
Directly supervise more than 36 security officers during an assigned shift in the Security Department
Establish operational procedures for activities such as guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information, and investigation of accidents and criminal acts
Confer with representatives of management to formulate policies and determine need for programs
Track worked hours and reports labor expenses to Director of Security and oversees area budget
Ensure excellent customer service by responding to customer requirements, expectations, and needs
Requirements
At least 18 years of age
Have and maintain a valid driver’s license
Must have State-issued Guard Card (DCJS) C.P.R., First Aid, and Guard Card certifications
A minimum of 3 to 5 years related experience and/or training
Able to obtain a Firearms permit
Strong written/verbal communication skills
Able to handle multiple tasks in a fast-paced work environment
Able to stand and/or walk for prolonged periods of time
Able to lift and/or move up to 50 lbs. with/without accommodations
Associate's degree (A.A.) or equivalent from a two-year college or technical school preferred
Resume required
Benefits
FREE park admission
Discounts on park admission tickets and passes for family and friends
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