Client Services Associate responsible for accurate onboarding documentation and client interactions at financial services firm. Includes handling pension and investment analysis on behalf of the company.
Responsibilities
Collating 3rd party pension information into a standardised format,
Conducting outbound calls with 3rd party providers
Managing effective Inbound client information via email
Working within current standard compliance processes, systems, and procedures, and reporting non-compliance issues
Requirements
Exceptional customer service and both written and verbal communication skills
At least 1 year experience working in Financial Services
CII R02/R04 Qualified or have a keen interest in Pension & Investments
Benefits
Generous Holiday Entitlement: 30 days of annual leave plus bank holidays, with the option to buy or sell 5 days.
Health & Wellbeing: Company-paid Private Medical Insurance, Life Insurance, and Health Screening.
Company Pension Contribution: A matched pension contribution of up to 15% of your base pay.
Cash Allowance: Flexible allowance to spend on additional benefits personal to you, including: dental cover, paid sabbatical leave, gym membership, menopause support.
Bonus Opportunity: Dependent on individual/company performance (eligible after 3 months’ service)
Financial Advice: Access to free financial advice to help secure your financial future.
Motor Vehicle Direct Client Service Specialist I working in a fast - paced environment for the Vermont Department of Transportation. Responsibilities include managing customer service for high volume mail and paperwork.
Client Service Associate managing custodian interactions and paperwork processing in financial services. Involves scheduling meetings, preparing reports, and maintaining CRM with client communications.
Client Services Manager driving client retention and revenue growth across high - priority accounts for a global digital media platform. Collaborating with various teams to optimize digital advertising solutions.
Client Service Associate managing client relationships and administrative tasks for Mariner Wealth Advisors in West Des Moines. Focused on delivering exceptional service and supporting a growing team.
Client Services Representative managing relationships with international clients at a SaaS company. Responsible for customer satisfaction, onboarding, and promoting product adoption.
Senior client service role at BNY fostering world - class client service across multiple products. Collaborating with clients and internal teams to enhance satisfaction and address complex issues.
Manager in Finance Transformation focusing on Japanese companies in Southeast Asia. Advising on purpose - led growth, operational foundations, and management strategies.
Client Service Officer supporting relationship managers in wealth management at an international bank. Responsibilities include client relationship coordination and collaboration with internal stakeholders.
Customer Service Representative providing support to Employee Benefit Consultants, clients, and insurers. Handling queries over phone and email in a hybrid work environment.
Client Service Excellence Center associate providing exceptional service via inbound calls to assist clients with financial inquiries at Vanguard. Requires strong client service experience and licensing.